Emma Lawson
Williamsburg
Summary
Dynamic Montessori educator with over a year and a half of experience in fostering engaging learning environments. Expertise in classroom management and creative lesson planning has consistently empowered students to reach their full potential. Proven ability to effectively communicate and collaborate with diverse groups, ensuring a supportive atmosphere conducive to growth. Committed to continuous improvement and the establishment of a nonprofit aimed at enriching the community. Passionate about nurturing young minds and creating opportunities for meaningful development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ski Technician
Ski Butlers
11.2024 - 03.2025
- As a Ski Technician at Ski Butlers, responsibilities include preparing and maintaining ski equipment to ensure a safe and enjoyable experience for customers. The role demands attention to detail and a commitment to customer service while working in a fast-paced environment. Skills in troubleshooting and technical knowledge are essential to address any equipment-related issues that may arise.
- Performed regular maintenance and repairs on ski equipment to ensure optimal performance.
- Provided exceptional customer service by assisting clients in selecting and fitting proper gear.
- Maintained a clean and organized work area to enhance efficiency and safety.
Gymnastics Coach
Virginia Elite Gymnastics Academy
09.2023 - 10.2024
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts' confidence levels by offering constructive feedback and personalized support.
- Assessed student progress and provided feedback to improve technique and performance.
Lead Teacher
Montessori Kids Universe
01.2023 - 08.2024
- In the position of Lead Teacher at Montessori Kids Universe, the focus is on creating a nurturing and stimulating learning environment for young children. This role involves developing lesson plans that cater to the diverse learning needs of students while promoting independence and critical thinking. Encouraging a collaborative atmosphere among students and parents is key to fostering community and support in the educational process.
- Designed and implemented engaging lesson plans tailored to individual student needs.
- Facilitated a collaborative and supportive classroom environment to enhance student learning.
- Conducted assessments to monitor student progress and adapted teaching strategies accordingly.
Customer Service Representative
Million Air Richmond
03.2021 - 10.2022
- As a Customer Service Representative at Million Air, I provided exceptional service to clients in a fast-paced environment, ensuring a positive and memorable experience. I was responsible for handling customer inquiries, coordinating flight schedules, and assisting with reservations and logistics for private air travel. My role involved collaborating with various departments to meet client needs, resolve issues promptly, and maintain high levels of customer satisfaction. Through effective communication and problem-solving skills, I built strong relationships with clients, contributing to the overall success and reputation of the company.
- Managed customer inquiries and provided timely and accurate information.
- Resolved issues and complaints effectively, ensuring customer satisfaction.
- Assisted in maintaining a welcoming and professional environment for all clients.
Shift Lead
Plato's Closet
10.2018 - 04.2021
- As a Team Lead at Plato's Closet, I successfully led a dynamic team to deliver exceptional customer service, enhancing the overall shopping experience and driving customer loyalty. I played a key role in training and onboarding new team members, fostering a collaborative and productive work environment. My responsibilities included managing daily store operations, such as inventory management, cash handling, and visual merchandising, ensuring compliance with company standards.
- Trained and supervised new staff members, quickly bringing them up to speed with company policies and procedures.
- Maintained a clean and organized work environment.
- Collaborated with other shift leads to improve communication and coordination.
Education
Advanced High School Diploma -
New Kent High School
06.2021
Montessori Certification - 3-6
American Montessori Society
10.2022
Skills
- Adaptability
- Effective Time Management
- Communication Skills
- Ability to Work in a Team
- Classroom Management
- Lesson Planning
- Customer Service
Certification
CPR Certification
First Aid Certification
Timeline
Ski Technician
Ski Butlers
11.2024 - 03.2025
Gymnastics Coach
Virginia Elite Gymnastics Academy
09.2023 - 10.2024
Lead Teacher
Montessori Kids Universe
01.2023 - 08.2024
Customer Service Representative
Million Air Richmond
03.2021 - 10.2022
Shift Lead
Plato's Closet
10.2018 - 04.2021
Montessori Certification - 3-6
American Montessori Society
Advanced High School Diploma -
New Kent High School
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