Emma Ryan
Wytheville
Summary
Dynamic and dedicated professional with a proven track record at Applebee's Grill + Bar, excelling in customer service and multitasking. Recognized for enhancing guest relations and maintaining high satisfaction ratings. Proficient in POS system operations and adept at handling complaints, ensuring a seamless dining experience for all patrons.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
Applebee's Grill + Bar
07.2025 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Personal Shopper
Walmart
10.2024 - 07.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Education
High School Diploma -
George Wythe Highschool
Wytheville, VAAssociate Degree in Nursing - Nursing
Wytheville Community College
Wytheville, VASkills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Handling complaints
- Coordinating tasks
- Guest relations
- POS system operations
Certification
Microsoft word
Excel
Powerpoint
Timeline
Restaurant Hostess
Applebee's Grill + Bar
07.2025 - Current
Personal Shopper
Walmart
10.2024 - 07.2025
High School Diploma -
George Wythe Highschool
Associate Degree in Nursing - Nursing
Wytheville Community College
Similar Profiles
Roselin HernandezRoselin Hernandez
BOH Line Cook at Applebee's Grill + BarBOH Line Cook at Applebee's Grill + Bar
Eric ConboyEric Conboy
General Manager at Applebee's Grill + BarGeneral Manager at Applebee's Grill + Bar
Melissa MoretMelissa Moret
Restaurant Waiter at Applebee's Grill + BarRestaurant Waiter at Applebee's Grill + Bar
Abigail QuesenberryAbigail Quesenberry
CNA at WCCHCNA at WCCH
Jessica CantrellJessica Cantrell
Ophthalmic Technician at Envision Eye CareOphthalmic Technician at Envision Eye Care