Emma Williamson
Richmond
Summary
Dynamic and detail-oriented professional with experience at James Madison University, excelling in policy analysis and team collaboration. Proven ability to enhance organizational efficiency and client satisfaction through effective communication and multitasking. Committed to delivering high-quality service while thriving in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Madison Center for Civic Engagement Civic Intern
James Madison Unversity
12.2024 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Hostess
Billy Jack's Shack
01.2025 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Barista
Merge Coffee Company
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Waitress
O'Neills Grill
08.2023 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Country Club of Virginia
05.2024 - 08.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Bachelor of Arts - Political Science
James Madison University
Harrisonburg, VA05-2025
Skills
- Policy analysis
- Research methods
- Data interpretation
- Event coordination
- Team collaboration
- Interactive communication skills
- Service prioritization
Languages
Spanish
Limited Working
Interests
- Environmental Conservation Projects
- Fostering from local animal shelters and rescue organizations
- Clean food initiatives
- Reading literature regarding American Politics
- Hiking and nature exploration
- Ocean waterway protection and sustainability
Timeline
Hostess
Billy Jack's Shack
01.2025 - Current
Madison Center for Civic Engagement Civic Intern
James Madison Unversity
12.2024 - Current
Barista
Merge Coffee Company
09.2024 - Current
Waitress
Country Club of Virginia
05.2024 - 08.2024
Waitress
O'Neills Grill
08.2023 - 12.2024
Bachelor of Arts - Political Science
James Madison University
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