Emmet Furlong
Stafford
Summary
Current student at Germanna, in Junior Year of a Cybersecurity Associate’s degree, with 4 years experience working with Finance and Customer relations, as well as workplace cleanliness and team cooperation. Strives to exceed professional and personal goals. Strong written and verbal communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Agent
GEICO
Fredericksburg
08.2025 - 12.2025
- Delivered excellent customer service while managing customer care and executing insurance-related tasks.
- Job Type: 38 hours per week, Full-Time
- Supervisor: Keriesha Dawes, kdawes@geico.com
Team Member
Panera Bread
Stafford
10.2023 - 08.2025
- Provided exceptional customer service in fast-paced retail environment.
- Building Customer Loyalty
- Executed cash transactions with accuracy, ensuring reliable point of sale operations.
- Balanced various responsibilities to maintain operational efficiency.
- Maintaining the front-of-house
- Training Others
- Job Type: 24 hours per week, Part-Time
- Manager: Kevin Rosales, (516) 244-6891
Associate
Dollar Tree
Stafford
08.2022 - 09.2023
- Provided assistance to customers in a retail setting
- Prompt service in a busy retail environment
- Accurate cash handling
Education
Advanced Diploma -
Mountain View High School
Stafford, VA05-2023
Associate of Applied Science - Cybersecurity
Germanna Community College
Locust Dale, VA05-2026
Skills
- Customer service
- Technical support
- Server and user configuration in Active Directory
- Incident response
- Network security
- Risk assessment
- Willing and able to learn
- Team collaboration
- Communication
- Creativity
- Troubleshooting
- Dedication to detail
- Conflict management
- Persuasive speaking
- Internet savvy
- Server building and configuration
Certification
Licensed Insurance Agent, 10/01/25, Virginia SCC, Richmond, VA
Projects
I have a lab on my personal computer to practice skills like Active Directory, Server building and configuration, User configuration, Implementation of database servers, Installing and configuring DHCP servers, and installing DNS.
Date Available
Immediately
Education
Mountain View High School, 05/01/23, ITE 152: Introduction to Digital and Information Literacy and Computer Applications, ITN 101: Introduction to Network Concepts, ITN 107: PC Hardware and Troubleshooting, ITN 106: Microcomputer Operating Systems, ITP 100: Software Design, ITN 170: Linux System Administration, ITN 200: Administration of Network Resources, ITN 260: Network Security Basics
Timeline
Agent
GEICO
08.2025 - 12.2025
Team Member
Panera Bread
10.2023 - 08.2025
Associate
Dollar Tree
08.2022 - 09.2023
Advanced Diploma -
Mountain View High School
Associate of Applied Science - Cybersecurity
Germanna Community College