Emmet Furlong
Stafford
Summary
Current student at Germanna, in Junior Year of a Cybersecurity Associate’s degree, with 4 years experience working with Finance and Customer relations, as well as workplace cleanliness and team cooperation. Strives to exceed professional and personal goals. Strong written and verbal communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Agent
GEICO
Fredericksburg
07.2025 - 11.2025
- Delivered excellent customer service while managing customer care and executing insurance-related tasks.
- Job Type: 38 hours per week, Full-Time
- Supervisor: Keriesha Dawes, kdawes@geico.com
Team Member
Panera Bread
Stafford
09.2023 - 07.2025
- Provided exceptional customer service in fast-paced retail environment.
- Building Customer Loyalty
- Executed cash transactions with accuracy, ensuring reliable point of sale operations.
- Balanced various responsibilities to maintain operational efficiency.
- Maintaining the front-of-house
- Training Others
- Job Type: 24 hours per week, Part-Time
- Manager: Kevin Rosales, (516) 244-6891
Associate
Dollar Tree
Stafford
07.2022 - 08.2023
- Provided assistance to customers in a retail setting
- Prompt service in a busy retail environment
- Accurate cash handling
Education
Associate of Applied Science - Cybersecurity
Germanna Community College
Locust Dale, VA05-2026
Skills
- Customer service
- Technical support
- User Account Management
- Active Directory
- DNS
- DHCP
- Networking Fundamentals
- Microsoft Windows
- Microsoft Azure
- Linux
- Incident response
- Cybersecurity awareness
- Risk assessment
- Troubleshooting
- Python
- Server building and configuration
- Team collaboration
- Communication
- Dedication to detail
- Persuasive speaking
- Internet savvy
Certification
Licensed Insurance Agent, 10/01/25, Virginia SCC, Richmond, VA
References
References available upon request.
Date Available
Immediately
Projects
I have a lab on my personal computer to practice skills like Active Directory, Server building and configuration, User configuration, Implementation of database servers, Installing and configuring DHCP servers, and installing DNS.
Timeline
Agent
GEICO
07.2025 - 11.2025
Team Member
Panera Bread
09.2023 - 07.2025
Associate
Dollar Tree
07.2022 - 08.2023
Associate of Applied Science - Cybersecurity
Germanna Community College