Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Enzo Gonzalez

Woodbridge

Summary

I am a dedicated team member who is able to work in a fast paced environment while being able to properly handle problems and issues that can affect the overall work flow environment. Beng a team member involves me doing a variety of different tasks such as being a cashier at the front of the desk helping customers their orders and handling their payments whether its cash, card, or online payment.

Many other tasks involve beverages for customers which can vary in size depending on the order size. Its also important to take orders on headset which by itself is simple unless it also involves making beverages at the same time. This is a skill I became better at over time and it improved my multi-tasking. I've also become more organized from other tasks such as bagging orders properly in bags and prepping each order with the correct utensils, sauces, napkins, etc. Another tasks involves stocking which includes boxes of sauces, carrying buckets lemonade and tea, soda boxes to replenish the fountains, and even boxes of cups and other restaurant items.

I am also effective cleaning other peoples messes whether it involves a customer or a fellow employee, I can clean up a spill with proper precaution for other peoples safety such as using wet floor signs and preventing anyone from coming near. I have tasked many to clean up bodily fluids that have occurred inside the store with precaution as well. Bathrooms and the parking lot are also areas im able to clean up after.

Finally, it has become a talent for me to positively engage with customers and fellow employees. Whenever a customer is in need of something regarding an issue I am able to effectively explain to them and assist in solving their issue whether its an error in the order, asking for additional utensils or sauces, or finding a missing order. Its important for me to positively interact with my peers and customers to build a more effective work environment.

Overview

2
2
years of professional experience

Work History

Chick Fil A Team Member

Chick-fil-A
Woodbridge
02.2023 - Current
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Maintained cleanliness and organization of workspaces and dining areas.
  • Collaborated with team members to ensure smooth service flow.
  • Assisted in training new employees on operational procedures and standards.
  • Handled cash transactions accurately at the register during peak hours.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Engaged with customers to enhance their dining experience and satisfaction.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Greeted customers upon entering the store with friendly demeanor.
  • Collaborated with team members to maximize productivity and efficiency.
  • Rotated through series of different stations based on team needs.
  • Built and maintained working relationships with peers and upper management.

Education

Associate of Science - Computer Science

Northern Virginia Community College
Woodbridge, VA
12-2024

Some College (No Degree) -

George Mason University
Fairfax, VA

Skills

  • Customer service
  • Team collaboration
  • Employee training
  • Project management
  • Problem analysis
  • Conflict resolution
  • Team building
  • Willingness to learn
  • Workflow optimization
  • Relationship building
  • Cash handling
  • Equipment maintenance
  • Heavy lifting
  • Problem-solving
  • Collaboration and teamwork
  • Facility cleaning
  • Order preparation

Affiliations

  • I enjoy doing some drawing in my spare time on paper or even electronically. It helps with expressing my creativity and keeping a calm mind

Languages

Spanish
Limited

Accomplishments

  • I assisted in planting the required goal of trees in my High School Club
  • I helped in picking up trash with a large group of students at my high school and we able to pick up several bags worth of trash from the forest near the school.

Timeline

Chick Fil A Team Member

Chick-fil-A
02.2023 - Current

Associate of Science - Computer Science

Northern Virginia Community College

Some College (No Degree) -

George Mason University
Enzo Gonzalez