Eric Chilipka
Rocky Mount
Summary
Dedicated A/V and electrical technician experienced in installing and maintaining systems for diverse clients. Known for strong problem-solving skills and exceptional customer service, contributing to enhanced client satisfaction and system reliability, while constantly maintaining a safe and clean working environment.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Electrical Technician
Eclipse Electric, LLC
6 Industrial Rd
11.2021 - 10.2022
- Assisted in troubleshooting electrical issues with various tools and equipment.
- Operated hand tools and power tools for installation and repair tasks.
- Supported senior technicians in wiring, soldering, and assembly processes.
- Installed new electrical wiring and equipment in accordance with local codes and regulations.
- Ensured that all work was completed in compliance with industry standards and regulations.
Lead A/V Field Technician
Lunar Audio Video, LLC
Pequannock
07.2018 - 11.2021
- Installed audio and video systems in residential and commercial settings.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- Performed routine maintenance on audio-visual equipment, ensuring reliability and optimal performance.
- Assessed audio-video needs and preferences with clients, tailoring solutions for enhanced satisfaction.
- Provided training to clients on operating newly installed systems effectively.
- Assisted team members in complex installations, promoting teamwork and efficiency.
- Addressed customer inquiries promptly, delivering high-quality customer service and fostering positive relationships.
- Communicated regularly with management regarding progress made on assigned projects or tasks.
- Ensured timely arrival at client locations by driving company vehicles. to and from customer locations to perform field maintenance.
Lead A/V Service Technician
Electronics Design Group
Piscataway
07.2005 - 06.2018
- Diagnosed and repaired electronic equipment, enhancing functionality for diverse client needs.
- Utilized diagnostic tools to identify issues in complex electronic systems.
- Identified and analyzed problems in electronic systems. and determined solutions for various customer issues.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Identified potential problems during routine inspections, proactively preventing future breakdowns.
- Resolved software-related issues by troubleshooting programs and applications.
- Installed new components or replaced defective parts to restore functionality.
- Communicated with clients to deliver exceptional customer service, fostering repeat business.
- Trained junior technicians on best practices and safety protocols.
- Maintained certifications and completed training on systems and components.
- Assembled components into complete systems using blueprints.
Education
2 Year Certificate of Completion - Commercial Art
Morris County Vocational Technical School
Denville, NJ06-1991
High School Diploma -
West Morris Central High School
Chester, NJ06-1990
Skills
- Electrical installation
- Electrical systems
- Circuit assembly
- Component assembly
- System diagnostics
- Power management
- Electrical codes
- Regulatory compliance
Certification
- OSHA 30-Hour Construction by Click Safety 2019
- New York City SST-307 8-Hour Fall Prevention for Construction by Click Safety 2020
- Control4 Installer Training by Integration Institute 2015
- Kaleidescape Technical Boot Camp by EDG 2008
Timeline
Electrical Technician
Eclipse Electric, LLC
11.2021 - 10.2022
Lead A/V Field Technician
Lunar Audio Video, LLC
07.2018 - 11.2021
Lead A/V Service Technician
Electronics Design Group
07.2005 - 06.2018
2 Year Certificate of Completion - Commercial Art
Morris County Vocational Technical School
High School Diploma -
West Morris Central High School