Eric Clark
GEICO Claims
Chesapeake
6
years of professional experience
Professional with strong background in claims management, prepared to make significant impact. Skilled in assessing and processing claims accurately, resolving complex issues, and ensuring customer satisfaction. Effective team collaborator with focus on achieving results and adapting to changing needs. Known for analytical thinking, communication skills, and attention to detail.
Work History
Claims Representative
2 Years 1 Month- Assisted customers with claim handling and resolved issues to improve service quality.
- Reviewed policy coverage, liability details, and loss information to determine claim validity.
- Investigated auto claims, gathered statements, and documented findings in claims management systems.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Developed in-depth understanding of insurance policies and procedures.
- Delivered personalized customer service, addressing policyholder concerns and clarifying coverage details.
Activity Center Assistant Lead
3 Years 9 Months- Led daily childcare activities, maintaining safe, engaging, age-appropriate program schedules.
- Monitored child safety, completed incident documentation, and enforced site policies and procedures.
- Enhanced children''s learning experiences by incorporating creative activities and play-based curriculum in daily routines.
Order Fulfillment Associate
1 Year- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Picked, packed, and staged online orders for timely customer pickup.
Education
- Honor Roll
- 3.3 GPA
- Extracurricular Activities: Cape Henry Basketball
- Theater
No Degree - Cybersecurity
Skills
Customer service
Excellent communication
Claims assessment
Time management
Collaborative teamwork
Analytical thinking
Critical thinking
Teamwork and collaboration
Team collaboration
Self motivation
CPR training
Claims processing
Timeline
Claims Representative
GEICO Claims
10.2024 - CurrentRead More
Activity Center Assistant Lead
Virginia Beach Parks & Recreation
01.2022 - 10.2025Read More
Order Fulfillment Associate
The Home Depot
06.2020 - 06.2021Read More
Cape Henry Collegiate
Read More
Tidewater Community College
No Degree from Cybersecurity
Read More