Summary
Overview
Work History
Education
Skills
Certification
Career Path
Timeline
Generic
ERIC SCHUSTER

ERIC SCHUSTER

Leesburg

Summary

Highly motivated SE leader with a strong focus on creating high-performance technical selling teams. Over 20 years of experience in deep-level pre-sales and architectural focus, developing a solid foundation in this field. In almost 10 years of SE leadership, found true passion in building, coaching, and leading teams. I nspire strong team work with a focus on the technical win. Dedicated to sharing successful strategies for technical selling and fostering highly functional teams with good morale and a strong emphasis on technical ownership. Partnering with business owners to drive opportunities to closure and ensure success across federal, commercial, enterprise, and SLED accounts. Successfully managed teams ranging in size from 7-11 Sr. SEs, spanning from Maine to Florida.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sr. Systems Engineering Manager- Enterprise East

Cohesity
08.2023 - Current
  • #1 SE manager in the Americas for 2024 (Presidents club winner)
  • Manage a team of high performing Sales Engineers focused from eastern PA to Florida
  • Supporting two high performing sales leaders
  • Deep level customer interactions focused on business outcomes and proving the value of our portfolio
  • My primary responsibilities include coaching, mentoring, deal strategy, pitching, guiding POCs focused on value selling
  • Work with the SEs to develop a sales focused culture with a desire to win all deals technically
  • Q1 Attainment- 123%
  • Q2 Attainment- 150%
  • Q3 Attainment- 161%
  • Q4 Attainment- 174%
  • Lead SEs in customer focused sales campaigns
  • Developing strategy for strong and successful POCs, obtaining technical closure and properly forecasting the business
  • Work with sales counterparts to deploy sales resources into successful territories, matching sales teams skills and abilities with the opportunity
  • Helped Establish new POC process for all types of product trials proving out the process in highly competitive POCs
  • Established a rigorous onboarding methodology that includes internal skills, external selling skills, technical coaching, sales coaching, role play and guidance
  • Worked with enablement to push process company wide
  • Work with each SE in a 'hands on' fashion to hone skills learned in onboarding
  • Adjust methodology for seasoned SEs to more closely match existing skill sets
  • Monitor and track the business from a technical sales closure perspective using Salesforce, Clari and other tools
  • Maintain relationships with existing customers, partners and alliance members
  • Advanced problem solving around customer satisfaction and problem resolution

Sr. Systems Engineering Manager- Select East

Cohesity
08.2022 - 07.2023
  • Primary responsibilities center around running building a team of sales engineers focused on selling Cohesity Data protection and security products to large and medium size customers
  • Lead SEs in customer focused sales campaigns
  • Developing strategy for strong and successful POCs, obtaining technical closure and properly forecasting the business
  • Work with sales counterparts to deploy sales resources into successful territories, matching sales teams skills and abilities with the opportunity
  • Grow partner relationships in commercial space in the east with partners such as DNS, CDW, Presidio, CAS Severn, Eplus, SHI and many others
  • Helped Establish new POC process for all types of product trials
  • Established a rigorous onboarding methodology that includes internal skills, external selling skills, technical coaching, sales coaching, role play and guidance
  • Worked with enablement to push process company wide
  • Work with each SE in a 'hands on' fashion to hone skills learned in onboarding
  • Adjust methodology for seasoned SEs to more closely match existing skill sets
  • Monitor and track the business from a technical sales closure perspective using Salesforce, Clari and other tools
  • Maintain relationships with existing customers, partners and alliance members
  • Advanced problem solving around customer satisfaction and problem resolution

Sr. Systems Engineering Manager- Large Enterprise/Enterprise Mid-Atlantic

Cohesity
11.2021 - 08.2022
  • Overachieved against quota 3 out of 3 quarters
  • Primary responsibilities center around running a team of sales engineers focused on selling Cohesity Data protection and security products to large and medium size customers
  • Grow partner relationships in commercial space in the Mid-Atlantic with partners such as DNS, CDW, Presidio CAS Severn and many others
  • Helped Establish new POC process for all types of product trials
  • Established a rigorous onboarding methodology that includes internal skills, external selling skills, technical coaching, sales coaching, role play and guidance
  • Worked with enablement to push process company wide
  • Work with each SE in a 'hands on' fashion to hone skills learned in onboarding
  • Adjust methodology for seasoned SEs to more closely match existing skill sets
  • Monitor and track the business from a technical sales closure perspective using Salesforce, Clari and other tools
  • Maintain relationships with existing customers, partners and alliance members
  • Advanced problem solving around customer satisfaction and problem resolution

Sr. Systems Engineering Manager- Commercial Mid-Atlantic

Nutanix
08.2020 - 10.2021
  • Primary responsibilities center around running a team of sales engineers focused on selling Nutanix Core and Portfolio products to commercial customers
  • Took over leadership of existing commercial territory and developed as many as 9 field SEs and 2 inside SEs
  • Grow partner relationships in commercial space in the Mid-Atlantic with partners such as DNS, 5s, CDW, Sirius and others
  • Taught the nuance difference between commercial accounts and Enterprise accounts to SEs who were new to the patch
  • Established a rigorous onboarding methodology that includes internal skills, external selling skills, technical coaching, sales coaching, role play and guidance
  • Work with each SE in a 'hands on' fashion to hone skills learned in onboarding
  • Adjust methodology for seasoned SEs to more closely match existing skill sets
  • Monitor and track the business from a technical sales closure perspective using Salesforce, Clari and other tools
  • Maintain relationships with existing customers, partners and alliance members
  • Advanced problem solving around customer satisfaction and problem resolution

Sr. Systems Engineering Manager- Enterprise

Nutanix
08.2018 - 08.2020
  • Primary responsibilities center around running a team of sales engineers focused on selling Nutanix Enterprise cloud solutions to large Enterprise accounts
  • Built a team of as many as 8 SEs from Philadelphia down to Northern VA, recruited, sourced, interviewed and hired 3 positions on an accelerated schedule
  • Also assisted with recruitment and onboarding of 5 new sales people in less than 6 months
  • Taught the nuance difference between commercial accounts and Enterprise accounts to SEs who were new to the patch
  • Established a rigorous onboarding methodology that includes internal skills, external selling skills, technical coaching, sales coaching, role play and guidance
  • Work with each SE in a 'hands on' fashion to hone skills learned in onboarding
  • Adjust methodology for seasoned SEs to more closely match existing skill sets
  • Monitor and track the business from a technical sales closure perspective using Salesforce, Clari and other tools
  • Maintain relationships with existing customers, partners and alliance members

Systems Engineering Manager- Commercial

Nutanix
10.2016 - 08.2018
  • Primary responsibilities center around running a team of sales engineers focused on selling Nutanix Enterprise cloud solutions to commercial mid-market accounts
  • Built a team of as many as 10 SEs from Philadelphia down to South Carolina, recruited, sourced, interviewed and hired 6 positions on an accelerated schedule
  • Worked hand and glove with the sales team to build revenue from $4m to $8m while reducing SE coverage from 10 to 8
  • Establish a 'leveraged model' in specific geographic locations that allow for higher SE utilization
  • Established a rigorous onboarding methodology that includes internal skills, external selling skills, technical coaching, sales coaching, role play and guidance
  • Work with each SE in a 'hands on' fashion to hone skills learned in onboarding
  • Adjust methodology for seasoned SEs to more closely match existing skill sets
  • Monitor and track the business from a technical sales closure perspective using Salesforce, Clari and other tools
  • Maintain relationships with existing customers, partners and alliance members

Senior Pre-Sales Engineer- Mid-Atlantic

Nutanix
03.2014 - 10.2016
  • Primary responsibilities include, local technology evangelist for Hyper-Converged infrastructure centered on the Nutanix platform
  • Focus on face to face and WebEx, deep technical customer presentations as well as executive level summary
  • Provided guidance for services delivery on advanced projects
  • Provide skills transfer and initial cluster delivery service and setup
  • Proof of concepts, customer demonstrations throughout the sales process
  • Participate in overall sizing and roadmap discussions
  • Drive the sales process to close with local sales leadership
  • Maintain relationships with existing customers, expanding footprint and winning new projects

Senior Solutions Architect- Virtualization team

Sirius Computer Solutions
08.2011 - 03.2014
  • Develop solutions based on customer need, specifically around virtualization technologies
  • Focus on VMware, RedHat and Citrix technologies with specialty in end user computing
  • Focus on outside deep technical customer presentations as well as executive level summary
  • Provided guidance for services delivery on complete solution roll outs
  • Assisted in roll out of high end technical solutions to local customers
  • Acted as team lead to assist in closure in large virtualization and x86 based consolidation sales (nationwide)
  • Proof of concepts, customer demonstrations throughout the sales process
  • Design solutions consisting of technologies such as VMware vSphere, Horizon View and SRM with HP, IBM or Dell servers, Netapp, IBM, HDS, EMC or HP storage, Cisco networking and various other software components

Lead solutions Architect- Federal

Mainline Information Systems
05.2006 - 08.2011
  • Engineered enterprise level solutions to facilitate server consolidation, storage implementation, disaster recovery and high availability; designed solutions to implement server and storage virtualization as well as client virtualization and consolidation
  • Developed IBM enterprise business in Federal civilian, classified and DoD accounts
  • Focus on outside deep technical customer presentations as well as executive level summary
  • Acted as team lead to direct training, guide goals and assist with closure on large opportunities
  • Provided guidance for services delivery on complete solution roll outs
  • Assisted in roll out of high end technical solutions to Government customers
  • Lead Federal Architect for all Virtualized solutions including VMware, RHEV, Citrix/MS Hyper-V
  • Lead pre-sales engineer and technical advisor for our Federal sales team
  • Assisted our team to achieve over $30 million in revenue in 2008 and over $40 million in 2009
  • Won Achievers trip 2007, 2008, 2009 for support of our federal sales efforts

Senior Technical Sales Consultant

GTSI, Corp.
11.2000 - 05.2006
  • Achieved 200%+ against 2005 quota (Won Achievers Club Trip)
  • Achieved 215%+ against 2004 quota (Won Achievers Club Trip)
  • Engineered enterprise level solutions to facilitate server consolidation, storage implementation, disaster recovery and high availability; quickly resolved customer concerns regarding Microsoft Exchange and Oracle databases
  • Developed IBM enterprise business in Federal civilian accounts
  • Focus on outside high level/technical customer presentations
  • Acted as team lead to help hire, train and mentor a team of 5 technical resources

Education

B.A. - Government and International Politics

GEORGE MASON UNIVERSITY
Fairfax, VA
12-1999

Skills

  • Configuration management
  • System architecture
  • Training and mentoring
  • Systems integration
  • Hardware engineering
  • Technical leadership
  • Disaster recovery
  • Requirements gathering
  • Virtualization technologies
  • Information security
  • Cybersecurity
  • Customer proposals

Certification

  • VMware VCP (VI3.5)
  • VMware VCP 4 (2010)
  • VMware VSP 4 (2010)
  • VMware VCP 5
  • VMware VCP-DT5
  • RedHat RHEV 2.2 and 3.0 Certified
  • HP AIS Converged Infrastructure, AIS in Blade System Technology
  • HP CSA Converged Infrastructure
  • Nutanix: NCC, NPSE, NPSR, NCP, NCP 5, 5.5, NSCE 1
  • Force Management Xcommand training

Career Path

  • Cohesity, Remote Employee, 08/2023, Present, Sr. Systems Engineering Manager- Enterprise East, Manage a team of high performing Sales Engineers focused from eastern PA to Florida., Supporting two high performing sales leaders., Coaching, mentoring, deal strategy, pitching, guiding POCs focused on value selling., Develop a sales focused culture with a desire to win all deals technically., Lead SEs in customer focused sales campaigns., Develop strategy for strong and successful POCs, obtaining technical closure and properly forecasting the business., Work with sales counterparts to deploy sales resources into successful territories., Grow partner relationships in commercial space in the east., Helped establish new POC process for all types of product trials., Established a rigorous onboarding methodology., Monitor and track the business from a technical sales closure perspective using Salesforce, Clari and other tools., Maintain relationships with existing customers, partners and alliance members., Advanced problem solving around customer satisfaction and problem resolution., 123%, 150%, 161%, TBD
  • Cohesity, Remote Employee, 08/2022, 07/2023, Sr. Systems Engineering Manager- Select East, Running a team of sales engineers focused on selling Cohesity Data protection and security products to large and medium size customers., Lead SEs in customer focused sales campaigns., Develop strategy for strong and successful POCs., Work with sales counterparts to deploy sales resources into successful territories., Grow partner relationships in commercial space in the east., Helped establish new POC process for all types of product trials., Established a rigorous onboarding methodology., Monitor and track the business from a technical sales closure perspective., Maintain relationships with existing customers, partners and alliance members., Advanced problem solving around customer satisfaction and problem resolution.
  • Cohesity, Remote Employee, 11/2021, 08/2022, Sr. Systems Engineering Manager- Large Enterprise/Enterprise Mid-Atlantic, Overachieved against quota 3 out of 3 quarters., Running a team of sales engineers focused on selling Cohesity Data protection and security products to large and medium size customers., Grow partner relationships in commercial space in the Mid-Atlantic., Helped establish new POC process for all types of product trials., Established a rigorous onboarding methodology., Monitor and track the business from a technical sales closure perspective., Maintain relationships with existing customers, partners and alliance members., Advanced problem solving around customer satisfaction and problem resolution.
  • Nutanix, Remote Employee, 08/2020, 10/2021, Sr. Systems Engineering Manager- Commercial Mid-Atlantic, Running a team of sales engineers focused on selling Nutanix Core and Portfolio products to commercial customers., Took over leadership of existing commercial territory and developed as many as 9 field SEs and 2 inside SEs., Grow partner relationships in commercial space in the Mid-Atlantic., Taught the nuance difference between commercial accounts and Enterprise accounts to SEs., Established a rigorous onboarding methodology., Monitor and track the business from a technical sales closure perspective., Maintain relationships with existing customers, partners and alliance members., Advanced problem solving around customer satisfaction and problem resolution.
  • Nutanix, Remote Employee, 08/2018, 08/2020, Sr. Systems Engineering Manager- Enterprise, Running a team of sales engineers focused on selling Nutanix Enterprise cloud solutions to large Enterprise accounts., Built a team of as many as 8 SEs., Assisted with recruitment and onboarding of 5 new sales people., Taught the nuance difference between commercial accounts and Enterprise accounts to SEs., Established a rigorous onboarding methodology., Monitor and track the business from a technical sales closure perspective., Maintain relationships with existing customers, partners and alliance members.
  • Nutanix, Remote Employee, 10/2016, 08/2018, Systems Engineering Manager- Commercial, Running a team of sales engineers focused on selling Nutanix Enterprise cloud solutions to commercial mid-market accounts., Built a team of as many as 10 SEs., Worked with the sales team to build revenue from $4m to $8m., Established a rigorous onboarding methodology., Monitor and track the business from a technical sales closure perspective., Maintain relationships with existing customers, partners and alliance members.
  • Nutanix, Remote Employee, 03/2014, 10/2016, Senior Pre-Sales Engineer- Mid-Atlantic, Local technology evangelist for Hyper-Converged infrastructure centered on the Nutanix platform., Focus on face to face and WebEx, deep technical customer presentations., Provided guidance for services delivery on advanced projects., Drive the sales process to close with local sales leadership., Maintain relationships with existing customers, expanding footprint and winning new projects.
  • Sirius Computer Solutions, Remote Employee, 08/2011, 03/2014, Senior Solutions Architect- Virtualization team, Develop solutions based on customer need, specifically around virtualization technologies., Focus on outside deep technical customer presentations., Provided guidance for services delivery on complete solution roll outs., Acted as team lead to assist in closure in large virtualization and x86 based consolidation sales., Design solutions consisting of various technologies.
  • Mainline Information Systems, Remote employee, 05/2006, 08/2011, Lead solutions Architect- Federal, Engineered enterprise level solutions for server consolidation, storage implementation, disaster recovery and high availability., Developed IBM enterprise business in Federal civilian, classified and DoD accounts., Acted as team lead to direct training, guide goals and assist with closure on large opportunities.
  • GTSI, Corp., Chantilly, VA, 11/2000, 05/2006, Senior Technical Sales Consultant, Achieved 200%+ against 2005 quota., Engineered enterprise level solutions for server consolidation, storage implementation, disaster recovery and high availability., Acted as team lead to help hire, train and mentor a team of 5 technical resources.
  • MICROSTRATEGY, Inc., Tysons Corner, VA, 03/2000, 09/2000, Business Development Associate, Maintained and supported field agents with information and research in targeted accounts., Served as primary point of contact for district target accounts., Established new leads in new businesses.

Timeline

Sr. Systems Engineering Manager- Enterprise East

Cohesity
08.2023 - Current

Sr. Systems Engineering Manager- Select East

Cohesity
08.2022 - 07.2023

Sr. Systems Engineering Manager- Large Enterprise/Enterprise Mid-Atlantic

Cohesity
11.2021 - 08.2022

Sr. Systems Engineering Manager- Commercial Mid-Atlantic

Nutanix
08.2020 - 10.2021

Sr. Systems Engineering Manager- Enterprise

Nutanix
08.2018 - 08.2020

Systems Engineering Manager- Commercial

Nutanix
10.2016 - 08.2018

Senior Pre-Sales Engineer- Mid-Atlantic

Nutanix
03.2014 - 10.2016

Senior Solutions Architect- Virtualization team

Sirius Computer Solutions
08.2011 - 03.2014

Lead solutions Architect- Federal

Mainline Information Systems
05.2006 - 08.2011

Senior Technical Sales Consultant

GTSI, Corp.
11.2000 - 05.2006

B.A. - Government and International Politics

GEORGE MASON UNIVERSITY
ERIC SCHUSTER