Dedicated operator with strong skills in customer service and incident coordination. Successfully managed traffic incidents and collaborated with law enforcement to enhance safety and operational flow.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Control Room Operator
AECOM
Virginia Beach
10.2025 - Current
Managed traffic incidents including but not limited to disabled vehicles accidents, police activity, debris.
Coordinated communication between operators and SSPs to enhance operational efficiency.
Established open communication with partnered agencies, including state police and local law enforcement, to ensure collaboration.
Coordinated several incidents at once to maintain operational flow.
Safety Service Patrol
AECOM
Virginia Beach
05.2025 - 10.2025
assisted motorists with fuel, jump start, tire changes, etc.
provided traffic control for various incidents
coordinated with partner agencies to enhance safety during traffic management
utilized proper radio etiquette to enhance communication and professionalism
maintained proper operation logs
Organized inventory to ensure availability of materials
Driver
Uber
Virginia Beach
03.2025 - 04.2025
Navigated city streets to transport passengers safely and efficiently.
Communicated clearly with riders to ensure a positive experience.
Managed time effectively to maximize ride availability and minimize wait times.
Maintained vehicle cleanliness and performed routine inspections for safety.
Machinist
Newport News Shipbuilding
Newport News
11.2024 - 03.2025
Utilized measuring instruments to verify dimensions of machined parts.
Executed quality control checks on finished products to meet specifications.
Maintained equipment and tools to ensure optimal performance and safety.
Followed safety protocols to maintain a clean and organized work environment.