ERICA WHITE
Henrico
Summary
Financial professional with comprehensive experience in analysis, budgeting, data entry, and reporting with a background in clinical research. Strong focus on team collaboration and achieving results, with proven reliability and adaptability to changing needs. Expertise in managing accounts, conducting audits, and ensuring compliance with regulations. Known for analytical thinking, problem-solving skills, and effective communication.
Overview
20
20
years of professional experience
Work History
Financial Assistant
National Clinical Research
11.2021 - Current
- Reconciled statements and accounts and resolved variances.
- Supported clients'' needs by providing timely responses to inquiries regarding account status or transactions processed.
- Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
- Facilitated the development of strong vendor relationships through consistent communication on payment schedules.
- Improved cash flow management by regularly tracking receivables and payables.
- Supported executives by conducting research, reporting and documentation.
- Optimized inventory control processes, reducing waste while maintaining appropriate stock levels across multiple categories.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Input financial data and produced reports using Quickbooks and CRIO.
- Collaborated with cross-functional teams to design, implement, and evaluate clinical research protocols.
- Managed budgets and timelines for multiple concurrent studies, ensuring resource allocation aligned with project goals.
- Facilitated efficient organization of study-related documents through meticulous record-keeping practices.
- Conducted literature reviews to inform study designs and enhance understanding of current trends in clinical research.
- Managed updates and input for patient information database.
- Coordinated with multidisciplinary teams to facilitate smooth communication between researchers, clinicians, and support staff.
- Managed study databases, ensuring accurate data entry, storage, and retrieval for analysis purposes.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
Administrative Assistant
NORTH RUN BAPTIST CHURCH
09.2019 - Current
- Answering calls, taking messages and handling correspondence.
- Maintaining calendars, diaries and arranging appointments.
- Typing, preparing and collating reports.
- Managing workforce databases and technical systems.
- Creating and implementing procedures.
- Logging and/or processing bills and expenses.
- Acting receptionist and first line of contact with members.
Assistant Manager
BARBOURSVILLE VINEYARDS
08.2014 - 12.2019
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
- Review inventory and sales records to prepare reports for management and budget departments.
Department Manager
WILD OATS NATURAL FOODS CO-OPERATIVE
04.2010 - 10.2011
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Clean display cases, shelves, and aisles.
- Receive, open, unpack and issue sales floor merchandise.
- Compare merchandise invoices to items actually received to ensure that shipments are correct.
- Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
- Stamp, attach, or change price tags on merchandise, referring to price list.
Lead Technician
FLEXTRONICS
03.2006 - 06.2008
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
- Answer customers' questions about products, prices, availability, or credit terms.
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
- Maintain customer records, using automated systems.
- Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
- Demonstrate and explain the operation and use of products.
- Provide customers with ongoing technical support.
- Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
- Complete expense reports, sales reports, or other paperwork.
- Recommend ways for customers to alter product usage in order to improve production.
- Complete product and development training as required.
Education
Bachelors of Science - Business Management
University of Pheonix
Arlington, VA05.2013
Associates Degree - Information Technology/Networking
University of Pheonix
Arlington, VA04.2010
Skills
- Excellent communication skills
- Proficient computer skills, including above average typing
- Organized & self-motivated
- Inventory control and management
- Real estate property management experience – 4 years
- Customer service
- Bank reconciliation
- Relationship building
- Office administration
- Microsoft Excel proficiency
- Invoice processing
- Document analysis
- Accounts receivable management
- Data entry
- Experienced with CRIO, Realm, QuickBooks, and Microsoft Office
Accomplishments
- Collaborated with team of National Clinical Research in the implementation of CRIO for clinical research purposes.
- Collaborated with team of North Run Baptist Church in the implementation of Realm.
Timeline
Financial Assistant
National Clinical Research
11.2021 - Current
Administrative Assistant
NORTH RUN BAPTIST CHURCH
09.2019 - Current
Assistant Manager
BARBOURSVILLE VINEYARDS
08.2014 - 12.2019
Department Manager
WILD OATS NATURAL FOODS CO-OPERATIVE
04.2010 - 10.2011
Lead Technician
FLEXTRONICS
03.2006 - 06.2008
Associates Degree - Information Technology/Networking
University of Pheonix
Bachelors of Science - Business Management
University of Pheonix
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