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Dynamic Personal Lines Insurance Agent with a proven track record at Hub International Insurance Brokers, excelling in client service and policy analysis. Adept at enhancing customer retention through effective communication and relationship building, while consistently achieving high satisfaction rates. Skilled in navigating insurance regulations and delivering tailored solutions to meet client needs.

I am a dedicated driven based Customer Service Insurance Agent with 2+ years of experience in the Insurance Industry, adept at managing complex client interactions while providing expertise and guidance on auto and home policies. Proven ability to handle 30-60 calls daily while maintaining a positive and empathetic attitude. I currently hold Personal Lines license and now newly Licensed in Health and Accident!! I exude strong skills in CRM software, and other platforms. I have the ability to multitask and simultaneously connect with customers as well as team members to achieve company goals. In addition to that I am committed to delivering top-quality service and maintaining company/customer values.

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Erick Cruz

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Personal Lines Insurance Agent

Commercial Insurance Agent

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Personal Lines Insurance Agent

Commercial Insurance Agent

High School Diploma -

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