Erick Orellana Reyes
Alexandria
Summary
Hardworking team member willing to help out in any way I can, ensuring the best outcome for both my team and customers! I always strive to be good at what I do because it makes others have more confidence in me, and it creates trust throughout the team!!
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier/Retail Sales Associate
Lacrosse Unlimited
Alexandria
04.2024 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered phone calls to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Maintained work area and kept cash drawer organized.
- Used suggestive selling techniques to promote add-on sales.
- Welcomed customers, offering assistance to help find store items.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Cashier/Expeditor
McAlisters
Alexandria
11.2023 - 03.2025
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed customer payments quickly and returned exact change and receipts.
- Issued receipts, refunds, credits or change due to customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Stocked shelves with merchandise when needed.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Mount Vernon High School
Alexandria VA06-2024
Skills
- Customer service
- Cash handling
- Problem-solving
- Sales techniques
- Time management
- Ordering and stocking
- Effective communication
- Bilingual (Spanish speaker)
- Team collaboration
Affiliations
- Stringing Lacrosse heads
- Painting
- Reading
- Playing lacrosse
Accomplishments
- 2 year varsity Captain for my High school lacrosse team
- Named MVP one of the three years I played Lacrosse in High school
Languages
Spanish
Native/ Bilingual
Certification
- 10-Hour Construction Safety and Health Certified (OSHA)
- NCCER Certified (National Center for Construction Education and Research)
- Certification of Completion for Concussion in Sports
- Certification of Completion for Coach's Guide to mental Health
- Certified in VHSL Coaching
Timeline
Cashier/Retail Sales Associate
Lacrosse Unlimited
04.2024 - Current
Cashier/Expeditor
McAlisters
11.2023 - 03.2025
High School Diploma -
Mount Vernon High School
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