Erick Martinez Vanegas
Williamsburg
Summary
I have a strong background in event management and customer service that i have learned from William and Mary after a year of service. Skilled in problem solving and effective communication, I excel in fast-paced environments, ensuring exceptional experiences and addressing challenges with a positive attitude.
Experienced with event setup, teardown, and onsite support. Utilizes strong organizational skills to ensure every aspect of events runs smoothly.
Equipped with strong team collaboration, willingness to learn, and excellent communication skills. I am ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Moving and Events Worker
William and Mary
06.2024 - Current
- Assisted with setup and teardown of event spaces to ensure smooth operations.
- Learned safety protocols and equipment usage to maintain a secure environment during events.
- Collaborated with team members to efficiently manage event timelines and logistics.
- Helped organize supplies and materials for various events, promoting operational efficiency.
- Adapted quickly to changing tasks and priorities in fast-paced event environments.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Trained temporary employees in proper procedures and policies to achieve employee efficiency.
Restaurant Server
Antonios Italian Ristorante
02.2023 - 08.2024
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Effectively communicated menu items, specials, and promotions to enhance guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with kitchen staff to coordinate food preparation and presentation standards.
- Handled cash transactions and processed payments accurately and efficiently.
- Assisted in training new servers on operational procedures and service standards.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Certified Grill Master
Red Lobster
04.2021 - 05.2022
- Grilled and prepared a variety of meats to meet high-quality standards.
- Mentored junior grill staff on techniques and safety protocols.
- Streamlined cooking processes to enhance efficiency during peak service hours.
- Maintained cleanliness and organization of grilling stations, ensuring compliance with health regulations.
- Collaborated with kitchen management to optimize menu offerings based on seasonal ingredients.
- Monitored inventory levels of grilling supplies, coordinating timely replenishment orders.
Buffet Runner
Captain Georges
09.2020 - 05.2021
- Ensured efficient replenishment of buffet stations to maintain optimal food presentation.
- Collaborated with kitchen staff to synchronize food delivery and minimize wait times.
- Assisted in maintaining cleanliness and organization of buffet areas during service hours.
- Trained new team members on food safety protocols and proper service techniques.
- Trained new employees on proper food handling procedures, fostering an environment of teamwork and shared knowledge among staff members.
Landscaper
Neville Brothers Landscaping
01.2019 - 03.2020
- Operated landscaping equipment, ensuring proper maintenance and safety protocols.
- Designed and implemented efficient planting layouts to enhance aesthetic appeal of properties.
- Collaborated with team members to execute landscape installations, improving project timelines.
- Conducted regular site assessments to identify maintenance needs and recommend improvements.
- Implemented eco-friendly practices in landscaping processes, promoting sustainability initiatives.
- Developed relationships with clients to understand their vision and deliver tailored landscaping solutions.
- Maintained grounds by trimming, weeding, and general clean-up.
Line Cook
McDonald's
09.2018 - 03.2019
- Prepared high-quality meals according to menu specifications and food safety standards.
- Operated kitchen equipment, including grills, fryers, and ovens, ensuring proper maintenance.
- Collaborated with team members to streamline food preparation processes and maintain workflow efficiency.
- Assisted in inventory management, tracking ingredient usage to minimize waste and optimize stock levels.
- Monitored cooking times and temperatures to guarantee food quality and consistency across dishes.
Education
GED -
Warhill High School
Williamsburg, VASkills
- First aid training
- Event setup and breakdown
- Creativity and innovation
- Food and beverage experience/background
- Positive attitude
- Team collaboration
- Effective communication
- Customer service
- Problem-solving
- Attention to detail
- Organizational skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Moving and Events Worker
William and Mary
06.2024 - Current
Restaurant Server
Antonios Italian Ristorante
02.2023 - 08.2024
Certified Grill Master
Red Lobster
04.2021 - 05.2022
Buffet Runner
Captain Georges
09.2020 - 05.2021
Landscaper
Neville Brothers Landscaping
01.2019 - 03.2020
Line Cook
McDonald's
09.2018 - 03.2019
GED -
Warhill High School
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