ERIC SINK
Hollins
Summary
Dependable and punctual with excellent work attendance Task-focused with ability to work independently or with minimal supervision Team player who enjoys collaborating with others to deliver quality services Good communication skills and ability to build respectable rapport with customers, peers, and management Goal-oriented, hardworking, and conscientious; takes direction well and is willing to learn new skills
Overview
9
9
years of professional experience
1
1
Certification
Work History
Floral Designer
Touch 0f Elegance
Roanoke, VA
04.2026 - Current
- Designed custom floral arrangements for weddings and events, enhancing overall aesthetic appeal.
- Collaborated with clients to understand preferences, ensuring personalized service and satisfaction.
- Managed inventory of flowers and supplies, optimizing stock levels to reduce waste.
- Trained junior designers on techniques and best practices for floral arrangement creation.
- Developed innovative designs using seasonal flowers, improving customer engagement and interest.
- Oversaw daily operations of the floral shop, streamlining workflow for increased efficiency.
- Implemented quality control measures to ensure consistency in product delivery and design standards.
Activities Assistant
Frenship
Roanoke, VA
10.2025 - 05.2026
- Organized engaging activities for residents, enhancing social interaction and community participation.
- Collaborated with team members to develop and implement daily programming schedules.
- Assisted in coordinating special events, ensuring smooth operations and positive experiences for participants.
- Monitored resident engagement levels, providing feedback to improve activity offerings and inclusivity.
- Developed training materials for new staff, promoting consistency in program delivery and quality standards.
- Led group discussions to gather resident input on preferred activities, fostering a sense of ownership and belonging.
- Evaluated activity effectiveness through feedback surveys, driving continuous improvement in program offerings.
- Maintained accurate records of attendance and participation, supporting data-driven decision-making for future events.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
Delivery Driver
Amazon
Roanoke, VA
04.2024 - 04.2025
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Communicated effectively with customers to ensure satisfaction and address concerns.
- Navigated routes using GPS technology to optimize delivery times.
- Assisted in training new drivers on company procedures and best practices.
- Managed time effectively to meet tight delivery schedules consistently.
- Improved route planning processes, enhancing overall efficiency of deliveries.
- Collaborated with warehouse staff to coordinate timely pickups and deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Food and Nutrition Associate
Roanoke County Schools
Roanoke, VA
03.2023 - 04.2024
- Serving kids, food, cleaning, prepping food
- Developed and implemented nutrition education programs for students and staff.
- Collaborated with food service teams to ensure compliance with dietary guidelines.
- Monitored inventory levels and coordinated procurement of nutrition supplies.
- Analyzed student dietary needs and recommended appropriate meal options.
- Trained staff on nutrition best practices and food safety protocols.
Hostess
Olive Garden
Roanoke, VA
02.2022 - 06.2022
- Greeted customers
- Seated customers
- Managed guest seating arrangements to optimize restaurant flow and enhance customer experience.
- Coordinated with kitchen and waitstaff to ensure timely service and accuracy of orders.
- Trained new hosts on procedures, promoting adherence to company standards and improving team efficiency.
- Implemented strategies to reduce wait times, resulting in improved guest satisfaction ratings.
- Monitored dining area for cleanliness and organization, maintaining a welcoming atmosphere for guests.
- Communicated effectively with guests regarding menu options and specials, enhancing their dining experience.
- Developed strong relationships with regular patrons, fostering loyalty and repeat business for the restaurant.
Sales Associate
Michael's
Roanoke, VA
01.2021 - 02.2022
- Sales
- Cashier
- Pulling orders
- Speaking with customers
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Organized merchandise displays to optimize visual appeal and facilitate sales.
- Processed transactions accurately using POS system, ensuring efficient checkout experience.
- Collaborated with team members to maintain stock levels and ensure product availability.
- Mentored new associates on store policies, procedures, and customer service best practices.
- Analyzed sales trends to identify opportunities for promotions and product placements.
- Led initiatives to improve inventory management processes, reducing stock discrepancies.
- Developed training materials for onboarding new staff, streamlining the training process.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier and Sales Associate, •Freight
Pier One Imports
Roanoke, VA
11.2019 - 09.2021
- Cashier
- Sales associate
- Freight customer service
- Pulled orders
- Opened and closed store
- Processed customer transactions efficiently using POS systems.
- Managed cash drawer, ensuring accurate cash handling and accountability.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Trained and mentored new staff on operational procedures and company policies.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented inventory management practices to ensure product availability and accuracy.
Cashier/Jewelry Repairman
Roger Bishops Jewelry
Roanoke, VA
12.2017 - 01.2021
- Assisted with watch and jewelry repair
- Assisted with jewelry sales and customer service
- Operated POS system
- Assisted with store merchandising
Education
Jewelry Design - Design
Penn Foster Career College
Foster, Penn, US06-2019
High School Diploma - undefined
Northside High School
Roanoke, VA, US05-2019
Skills
- Order Picking
- Merchandising
- POS
- Packaging
- Order Picker
- Customer service
- Cash register
- Pricing
- Freight
- Manufacturing
- Sales
- Front desk
- Driving
- Office experience
- Delivery driver experience
- Medical office experience
- QuickBooks
- Organizational skills
- Typing
- English
- Cash handling
- Guest services
- Retail sales
- Kitchen experience
- Restaurant experience
- Wedding floral design
- Creative merchandising and display
Certification
Driver's License February 2022 to July 2029
Timeline
Floral Designer
Touch 0f Elegance
04.2026 - Current
Activities Assistant
Frenship
10.2025 - 05.2026
Delivery Driver
Amazon
04.2024 - 04.2025
Food and Nutrition Associate
Roanoke County Schools
03.2023 - 04.2024
Hostess
Olive Garden
02.2022 - 06.2022
Sales Associate
Michael's
01.2021 - 02.2022
Cashier and Sales Associate, •Freight
Pier One Imports
11.2019 - 09.2021
Cashier/Jewelry Repairman
Roger Bishops Jewelry
12.2017 - 01.2021
High School Diploma - undefined
Northside High School
Jewelry Design - Design
Penn Foster Career College