Eric Tyler Santhuff
High School Student
Fredericksburg
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Associate
Wawa
04.2024 - Current
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Babysitter
Home
01.2021 - Current
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Volunteer Tasks
New Hope United Methodist Ch
09.2018 - Current
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
Volunteer Tasks
St Jude Catholic Church
09.2021 - 10.2022
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Chancellor High School
Fredericksburg, VA 09.2020 - Current
Skills
Volunteer tasking
Cleaning tasks
Household tasks
Organization and prioritizing tasks
Awards
-Received Academic Achievement Award 2023
Timeline
Customer Service Associate
Wawa
04.2024 - Current
Volunteer Tasks
St Jude Catholic Church
09.2021 - 10.2022
Babysitter
Home
01.2021 - Current
Chancellor High School
09.2020 - Current
Volunteer Tasks
New Hope United Methodist Ch
09.2018 - Current
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