Erik Blaum
Altavista
Summary
Dynamic professional with expertise in physical fitness, swiftwater rescue, and environmental awareness. Committed to enhancing customer experiences while ensuring safety compliance and effective staff training.
Overview
29
29
years of professional experience
Work History
Kayak Guide
Kayak Wailua
Wailua HI
06.2012 - 04.2014
- Guided kayaking tours, ensuring safety and enjoyment for participants of all skill levels.
- Demonstrated knowledge of local ecosystems to enhance educational experiences during tours.
- Assisted in equipment maintenance, ensuring optimal performance and safety standards.
- Trained new guides on safety protocols and effective customer engagement strategies.
General Manager
Surf Taco
Red Bank, NJ
09.2009 - 06.2012
- Oversaw daily operations, ensuring adherence to company standards and policies.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Developed training programs for staff, enhancing team performance and service quality.
- Implemented marketing strategies that increased customer engagement and boosted sales revenue.
Assistant Manager
Surf Taco
Toms River, NJ
06.2007 - 09.2009
- Trained and mentored staff to enhance service quality and operational efficiency.
- Implemented inventory management systems to streamline stock control processes.
- Developed training materials for new hires, improving onboarding experience and employee retention.
- Analyzed sales data to identify trends, informing strategic decision-making for promotions.
House Painter
Shoreline Painting Company
Toms River, NJ
06.2005 - 06.2007
- Executed precise painting techniques to enhance surface quality and finish.
- Prepared surfaces by sanding, scraping, and priming for optimal paint adhesion.
- Maintained tools and equipment, ensuring readiness for daily tasks and safety compliance.
- Collaborated with team members to streamline workflow and improve project efficiency.
Bartender
Ranchos Itauna
Santa Teresa ,Costa Rica
06.2000 - 06.2005
- Crafted signature cocktails and tailored drink menus to enhance guest experience.
- Managed bar inventory, ensuring optimal stock levels and reducing waste.
- Developed and implemented efficient service protocols for high-volume events.
- Trained new bartenders on techniques, customer service standards, and drink preparation.
Surf Instructor
Mal Pais Surf Camp
Mal Pais , Costa Rica
06.1998 - 06.2000
- Instructed diverse groups in surfing techniques, fostering skill development and confidence in water.
- Developed personalized lesson plans based on individual skill levels and learning styles.
- Monitored student progress, providing constructive feedback to enhance performance and safety.
- Coordinated group activities to promote team building and camaraderie among participants.
Waiter
Atlantic Bar and Grill
Seaside Park , NJ
12.1995 - 06.1998
- Delivered exceptional customer service by anticipating guest needs and providing personalized dining experiences.
- Managed multiple tables efficiently while maintaining high service quality during peak hours.
- Trained and mentored new staff on menu knowledge, service standards, and operational procedures.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
US Armed Forces
Army
Ft Bragg NC
12.1993 - 11.1995
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
US Armed Forces
Army
Panama
12.1991 - 12.1993
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate
Brave New World Surf Shop
Point Pleasant, NJ
09.1987 - 06.1991
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and customer engagement.
- Processed transactions efficiently using Point of Sale (POS) systems for accurate sales reporting.
- Trained new staff on store policies, product knowledge, and customer service techniques.
Sales Associate
Ocean Hut Surf Shop
Lavallette, NJ
09.1985 - 09.1987
- Provided exceptional customer service, enhancing overall shopping experience for diverse clientele.
- Developed in-depth product knowledge to address customer inquiries and drive sales.
- Assisted in visual merchandising, ensuring appealing product displays to attract customers.
- Processed transactions accurately using point-of-sale systems, maintaining efficient checkout flow.
Education
High School Diploma -
Toms River High School North
Toms River, NJ06.1991
Skills
- Physical fitness
- Route planning
- Swiftwater rescue
- Environmental awareness
Languages
Spanish
Limited Working
Timeline
Kayak Guide
Kayak Wailua
06.2012 - 04.2014
General Manager
Surf Taco
09.2009 - 06.2012
Assistant Manager
Surf Taco
06.2007 - 09.2009
House Painter
Shoreline Painting Company
06.2005 - 06.2007
Bartender
Ranchos Itauna
06.2000 - 06.2005
Surf Instructor
Mal Pais Surf Camp
06.1998 - 06.2000
Waiter
Atlantic Bar and Grill
12.1995 - 06.1998
US Armed Forces
Army
12.1993 - 11.1995
US Armed Forces
Army
12.1991 - 12.1993
Sales Associate
Brave New World Surf Shop
09.1987 - 06.1991
Sales Associate
Ocean Hut Surf Shop
09.1985 - 09.1987
High School Diploma -
Toms River High School North