Erik Huber
Louisa
Summary
Friendly, reliable, fast-learning, hard-working. I am an experienced trainer and supervisor with extensive people skills. I have a firm grasp of what smooth teamwork can accomplish, and I am capable of implementing that concept in multiple situations. Currently, I am searching for a stable career with potential for growth to provide comfortably for my family.
Overview
28
28
years of professional experience
Work History
Assistant Store Manager
Panera Bread
Charlottesville
09.2024 - Current
- Trained and mentored staff in customer service and product knowledge techniques.
- Supervised daily store operations and ensured compliance with company policies.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Implemented loss prevention strategies to minimize shrinkage risks.
- Responsible for maintenance of store facilities (lights, plumbing, equipment)
- Collaborated with management in training initiatives for new employees.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Ensured compliance with all safety regulations throughout the store premises.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Maintained a safe working environment by enforcing safety regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Inventory Manager
Pohanka Honda Of Fredericksburg
Fredericksburg
08.2015 - 09.2023
- Inventory manager for the parts department
- Keep an accurate count of all physical inventory subject to audit twice annually
- Responsible for ordering stock daily from multiple vendors
- Maintaining fair relations with assorted vendors
- Responsible for stocking, shipping and receiving, pricing new parts and adjusting established pricing
- Hazmat certified, shipping/handling of hazmat
- Training when necessary, and some sales experience as well
- Acted as department supervisor occasionally (filling in for my manager)
Technical Support Specialist
Intuit
Fredericksburg
03.2013 - 12.2014
- Assistance with technical issues related to Quickbooks accounting software
- Provide reasonable accounting assistance/advice
- Assist companies (new and established) with setup and implementation of payroll software
- Some sales and training experience
Head Chef/Kitchen Manager
Colonial Tavern
Fredericksburg
11.2011 - 02.2013
- Responsible for scheduling kitchen employees, hiring and discipline of said employees
- Ordering of food and kitchen equipment
- Menu writing, recipe creation, advertising of menu, as well as food production to dish washing and everything in between
- Our restaurant saw record sales under my tenure - largest profit margin since the first year of business (7 years prior).
Line cook/ Trainer
Buffalo Wild Wings
Stafford
02.2011 - 11.2011
- I mastered the line and training procedures within one week of employment.
- Began management training, as well as new store opening procedures.
Line Cook / Trainer / Supervisor
Smokey Bones
Fredericksburg
04.2006 - 11.2010
- I handled all manner of employee issues from hiring, to training and discipline.
- I was also in charge of inventory and scheduling.
- My store went from shaky numbers during health department visits before my hiring, to passing with flying colors every visit under my watch.
- I also personally cooked and won 'Best Ribs' during the Rib and Chili Festival 2009 held at the Fredericksburg Fairgrounds.
Line cook / Trainer
Outback Steakhouse
Stafford
04.2005 - 02.2006
- I learned every position in the kitchen within four weeks, and was moved to grill/trainer quickly.
- I earned a 20% raise in the year I was employed there.
Prep cook / Trainer
Bonefish Grill
Fredericksburg
09.2002 - 03.2005
- I learned every kitchen position within 3 months and was given responsibility as the sole prep cook for this very successful restaurant.
- I earned employee of the month numerous times, and learned many lessons in crisis control and multitasking.
Supervisor
Carlos O'Kelly's
Stafford
03.1998 - 07.2002
- At the age of 17, I held a supervisor position.
- This included hiring, training, inventory, ordering product, scheduling, and team meeting duties.
- I am well versed in all of these aspects, and have finely tuned people skills in dealing with both employees and customers.
Education
High school diploma - Food Safety Certified
North Stafford High School
Stafford, VA06.2001
Skills
- Food safety
- Food production
- Kitchen management experience
- Profit and loss
- Food handling
- Merchandising
- Kitchen experience
- Management
- Food preparation
- Accounting software
- Training and development
- Accounting
- QuickBooks
- Pricing
- Account reconciliation
- Payroll
- Inventory control
- Purchasing
- Technical support
- Logistics
- Staff training
- Inventory management
- Customer service
- Cash handling
- Regulatory compliance
- Equipment maintenance
- Effective communication
- Problem solving
- Staff supervision
- Staff scheduling
- Team management
- New hire training
Personal Information
Authorized To Work: US
Languages
Spanish
Professional
References
References available upon request.
Timeline
Assistant Store Manager
Panera Bread
09.2024 - Current
Inventory Manager
Pohanka Honda Of Fredericksburg
08.2015 - 09.2023
Technical Support Specialist
Intuit
03.2013 - 12.2014
Head Chef/Kitchen Manager
Colonial Tavern
11.2011 - 02.2013
Line cook/ Trainer
Buffalo Wild Wings
02.2011 - 11.2011
Line Cook / Trainer / Supervisor
Smokey Bones
04.2006 - 11.2010
Line cook / Trainer
Outback Steakhouse
04.2005 - 02.2006
Prep cook / Trainer
Bonefish Grill
09.2002 - 03.2005
Supervisor
Carlos O'Kelly's
03.1998 - 07.2002
High school diploma - Food Safety Certified
North Stafford High School