Summary
Overview
Work History
Education
Skills
Personal Information
Languages
References
Timeline
Generic

Erik Huber

Louisa

Summary

Friendly, reliable, fast-learning, hard-working. I am an experienced trainer and supervisor with extensive people skills. I have a firm grasp of what smooth teamwork can accomplish, and I am capable of implementing that concept in multiple situations. Currently, I am searching for a stable career with potential for growth to provide comfortably for my family.

Overview

28
28
years of professional experience

Work History

Assistant Store Manager

Panera Bread
Charlottesville
09.2024 - Current
  • Trained and mentored staff in customer service and product knowledge techniques.
  • Supervised daily store operations and ensured compliance with company policies.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Implemented loss prevention strategies to minimize shrinkage risks.
  • Responsible for maintenance of store facilities (lights, plumbing, equipment)
  • Collaborated with management in training initiatives for new employees.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Maintained a safe working environment by enforcing safety regulations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Inventory Manager

Pohanka Honda Of Fredericksburg
Fredericksburg
08.2015 - 09.2023
  • Inventory manager for the parts department
  • Keep an accurate count of all physical inventory subject to audit twice annually
  • Responsible for ordering stock daily from multiple vendors
  • Maintaining fair relations with assorted vendors
  • Responsible for stocking, shipping and receiving, pricing new parts and adjusting established pricing
  • Hazmat certified, shipping/handling of hazmat
  • Training when necessary, and some sales experience as well
  • Acted as department supervisor occasionally (filling in for my manager)

Technical Support Specialist

Intuit
Fredericksburg
03.2013 - 12.2014
  • Assistance with technical issues related to Quickbooks accounting software
  • Provide reasonable accounting assistance/advice
  • Assist companies (new and established) with setup and implementation of payroll software
  • Some sales and training experience

Head Chef/Kitchen Manager

Colonial Tavern
Fredericksburg
11.2011 - 02.2013
  • Responsible for scheduling kitchen employees, hiring and discipline of said employees
  • Ordering of food and kitchen equipment
  • Menu writing, recipe creation, advertising of menu, as well as food production to dish washing and everything in between
  • Our restaurant saw record sales under my tenure - largest profit margin since the first year of business (7 years prior).

Line cook/ Trainer

Buffalo Wild Wings
Stafford
02.2011 - 11.2011
  • I mastered the line and training procedures within one week of employment.
  • Began management training, as well as new store opening procedures.

Line Cook / Trainer / Supervisor

Smokey Bones
Fredericksburg
04.2006 - 11.2010
  • I handled all manner of employee issues from hiring, to training and discipline.
  • I was also in charge of inventory and scheduling.
  • My store went from shaky numbers during health department visits before my hiring, to passing with flying colors every visit under my watch.
  • I also personally cooked and won 'Best Ribs' during the Rib and Chili Festival 2009 held at the Fredericksburg Fairgrounds.

Line cook / Trainer

Outback Steakhouse
Stafford
04.2005 - 02.2006
  • I learned every position in the kitchen within four weeks, and was moved to grill/trainer quickly.
  • I earned a 20% raise in the year I was employed there.

Prep cook / Trainer

Bonefish Grill
Fredericksburg
09.2002 - 03.2005
  • I learned every kitchen position within 3 months and was given responsibility as the sole prep cook for this very successful restaurant.
  • I earned employee of the month numerous times, and learned many lessons in crisis control and multitasking.

Supervisor

Carlos O'Kelly's
Stafford
03.1998 - 07.2002
  • At the age of 17, I held a supervisor position.
  • This included hiring, training, inventory, ordering product, scheduling, and team meeting duties.
  • I am well versed in all of these aspects, and have finely tuned people skills in dealing with both employees and customers.

Education

High school diploma - Food Safety Certified

North Stafford High School
Stafford, VA
06.2001

Skills

  • Food safety
  • Food production
  • Kitchen management experience
  • Profit and loss
  • Food handling
  • Merchandising
  • Kitchen experience
  • Management
  • Food preparation
  • Accounting software
  • Training and development
  • Accounting
  • QuickBooks
  • Pricing
  • Account reconciliation
  • Payroll
  • Inventory control
  • Purchasing
  • Technical support
  • Logistics
  • Staff training
  • Inventory management
  • Customer service
  • Cash handling
  • Regulatory compliance
  • Equipment maintenance
  • Effective communication
  • Problem solving
  • Staff supervision
  • Staff scheduling
  • Team management
  • New hire training

Personal Information

Authorized To Work: US

Languages

Spanish
Professional

References

References available upon request.

Timeline

Assistant Store Manager

Panera Bread
09.2024 - Current

Inventory Manager

Pohanka Honda Of Fredericksburg
08.2015 - 09.2023

Technical Support Specialist

Intuit
03.2013 - 12.2014

Head Chef/Kitchen Manager

Colonial Tavern
11.2011 - 02.2013

Line cook/ Trainer

Buffalo Wild Wings
02.2011 - 11.2011

Line Cook / Trainer / Supervisor

Smokey Bones
04.2006 - 11.2010

Line cook / Trainer

Outback Steakhouse
04.2005 - 02.2006

Prep cook / Trainer

Bonefish Grill
09.2002 - 03.2005

Supervisor

Carlos O'Kelly's
03.1998 - 07.2002

High school diploma - Food Safety Certified

North Stafford High School
Erik Huber