Erika Molignano

• Provided senior program leadership for large-scale, multi-stakeholder initiatives supporting federal and state government agencies, large private corporations, and international clients, coordinating cross-functional teams across operations, engineering, vendors, and executive stakeholders.
• Led planning and execution of complex commercial programs involving system integration, hardware deployment, vendor management, and operational readiness, ensuring adherence to quality, reliability, cost, and schedule objectives.
• Served as the primary interface between customers, internal leadership, and external partners, maintaining strong governance, executive-level communication, and structured issue escalation throughout the program lifecycle.
• Developed and maintained comprehensive program plans, schedules, and execution frameworks to manage multiple concurrent projects using established project management methodologies.
• Coordinated personnel, materials, and vendor resources across geographically distributed deployments, applying team building and leadership skills to ensure consistent and compliant project performance.
• Defined and forecasted program staffing and skill requirements to meet technical complexity, regulatory expectations, and delivery timelines.
• Implemented workflow automation and process improvements to improve quality assurance, traceability, risk management, and cross-functional communication across engineering, operations, and external partners.
• Facilitated structured program reviews to monitor progress, manage risks, resolve technical and operational issues, and maintain alignment with customer and leadership expectations.
• Supported financial management activities, including cost tracking, capacity forecasting, and contribution to revenue and cash flow management to maintain expected financial outcomes.

Select Achievements

• Designed and launched a project manager–led training and mentorship program that strengthened execution discipline, forecasting accuracy, budget awareness, and delivery consistency across the program portfolio.
• Planned and delivered 10,000+ system installations as part of a 70,000-installation enterprise program, supporting federal and state governments, large private corporations, and international clients within regulated environments.

• Drove the full project lifecycle for telecom site development projects supporting Big 3 carriers (Verizon, AT&T, and T-Mobile) across the Northeast region.
• Managed site acquisition, zoning, permitting, pre-construction, A&E services, client coordination, and closeout packages for BTS, collocations, and amendment projects.
• Forecast and track project milestones within internal and external project databases and communicate project updates and timelines to external customer contacts and internal stakeholders.
• Responsible for identifying potential risks and engaging cross-functional teams to develop preventative action plans to proactively mitigate problems.
• Manage vendors, suppliers, and contingent labor as part of project delivery while ensuring customer requirements and expectations are met.
• Proactively build and maintain strong customer relationships, provide consistent communication and milestone reporting, and manage customer needs and timelines.
• Collaborate with the Sales and Program Management departments to set customer expectations at the market, regional, and national levels to deliver a quality product on time and within budget.
• Charged with creating, updating, and successfully managing project budgets to ensure planned profit margins and investment returns are achieved.

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• Recognized for achieving a top vendor standing for a new national customer with a reputation for being a difficult partner. Within one year of the program, successfully built strong relationships, met or beat timelines, and exceeded customer expectations.
• Turned around an underperforming market by establishing a customer-focused strategy, including meeting with clients in person, holding project team members accountable, and executing transparent communications with the customer. Subsequently, the customer engaged the company for several additional initiatives.

• Oversaw and managed the leasing function and served as the single point of contact from the application creation phase through interactions with cross-functional teams, such as sales, legal, engineering, and the customer.
• Responsible for interpreting contractual obligations to ensure service levels were met, and customers were satisfied throughout the leasing lifecycle and process, including rights of first refusal, FAA/FCC, environmental, zoning, land lease compliance, and pre-existing user rights.
• Ensured open and transparent communications and facilitated weekly conference calls with customers and internal stakeholders to set expectations, report progress on project milestones, and gather information to understand customer quarterly and yearly goals.
• Leveraged negotiation skills to uncover the root cause for problems related to project-specific back bill negotiations, customer objections, and/or obstacles and deploy sustainable solutions.

Select Achievements

• Increased collaboration across departments and shortened timelines through decreased email traffic due to more visibility of work being done across departments as a result of each business group utilizing their own workflows, causing a lack of synergy across business lines. Migrated all the workflows to provide greater visibility and streamlined the overarching process.

• Managed the development and analysis of the cellular network installation process in secure environments from the project plan, and testing, to installation, implementation, deployment, and maintenance.
• Partnered with various project teams serving as the primary point of contact for the day-to-day project interface between the client and the project team.
• Coordinated and managed the development of telecommunication proposals (RFPs) and presentations.
• Planned and directed the work of multiple groups, monitored their work, took corrective action when necessary, developed project timelines, and ensured adherence to critical path dates.
• Ensured timely issue resolution of emergent issues, identified recurring trends, and developed solutions and best practices for future related situations.