Erikah Hurling
Chesapeake
Overview
13
13
years of professional experience
1
1
Certification
Work History
Host
Chesapeake Regional Healthcare
Chesapeake, VA
03.2025 - Current
- Conducted patient identification processes with precision and accuracy.
- Managed breakfast, lunch, and dinner order-taking processes.
- Addressed customer inquiries regarding service offerings and policies.
- Collected trays from each meal period to ensure cleanliness and organization.
- Managed inventory levels for refrigerator and drawers to ensure optimal stock supply.
- Facilitated communication with nursing staff to address patient needs.
- Maintained cleanliness and organization of area to enhance visitor experience.
- Managed inventory input processes to ensure accurate stock levels.
- Managed incoming calls to ensure prompt and professional communication.
- Executed modifications to diet orders to ensure compliance with nutritional guidelines.
- Guided onboarding and training processes for new hires.
Cashier
Canteen
Norfolk, VA
05.2024 - 2025
- Executed cash and card transaction processing with precision and speed.
- Facilitated guest arrivals with professionalism and warmth.
- Orchestrated guest communication strategies to elevate overall experience.
- Resolved inquiries by delivering thorough and precise responses.
- Assisted in managing stock items to support inventory maintenance. Helped organize and categorize stock for easier access. Participated in regular stock audits to verify accuracy and availability.
- Enhanced customer service interactions, ensuring satisfaction and loyalty.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
Server/Waiter
The Talbot senior living
Norfolk, VA
04.2024 - 11.2024
- Facilitated exceptional customer service experiences to enhance satisfaction.
- Processed customer orders efficiently through phone communication. Assisted customers in selecting menu items based on preferences. Recorded and confirmed order details accurately for timely service.
- Oversaw table clearing and resetting operations.
- Sanitized tables and chairs to ensure a hygienic environment.
- Ensured cleanliness and organization of work area to promote efficiency.
- Assisted in organizing and maintaining stock items to ensure efficient inventory management. Supported team efforts in restocking shelves and updating inventory records. Collaborated with colleagues to streamline stockroom operations and improve accessibility.
- Assisted in coordinating deliveries to ensure timely arrival at designated locations. Supported logistics teams in tracking shipment progress and resolving issues. Contributed to maintaining accurate delivery records and documentation.
Server/Waiter
Acclaim
Norfolk, VA
11.2022 - 04.2024
- Facilitated guest reception and ensured a welcoming atmosphere.
- Delivered food to patrons with attention to presentation and quality.
- Processed customer orders efficiently and accurately.
- Executed timely delivery of orders to ensure customer satisfaction.
- Executed food preparation tasks to ensure timely service delivery.
- Executed silverware rolling procedures to ensure efficient table settings.
- Executed thorough cleaning and sanitization of napkins to ensure hygiene standards.
- Executed table bussing operations to maintain cleanliness and efficiency in dining areas.
- Operated vacuum equipment to maintain cleanliness in assigned areas. Assisted team members in completing cleaning tasks efficiently. Supported maintenance of equipment to ensure optimal performance.
- Executed dishwashing operations to maintain cleanliness and hygiene standards.
- Executed catering services for special events, ensuring seamless delivery and presentation.
Sales Associate
Bloomingdale's
Elizabeth, NJ
09.2021 - 11.2021
- Orchestrated guest reception processes to create a welcoming environment.
- Executed food delivery to patrons, ensuring high standards of presentation and quality.
- Executed processing of customer orders with precision and efficiency.
- Facilitated prompt order delivery to enhance customer satisfaction.
- Orchestrated food preparation tasks to guarantee prompt service delivery.
- Implemented silverware rolling procedures to optimize table setting efficiency.
- Conducted comprehensive cleaning and sanitization of napkins to uphold hygiene standards.
- Oversaw table bussing operations to ensure cleanliness and efficiency in dining areas.
- Operated vacuum equipment to keep assigned areas clean. Assisted team members in completing cleaning tasks effectively. Supported maintenance of equipment for reliable performance.
- Oversaw dishwashing operations to ensure adherence to cleanliness and hygiene standards.
- Managed catering services for special events, ensuring flawless delivery and presentation.
Health Clerk
Aveanna Healthcare
Livingston, NJ
01.2021 - 06.2021
- Facilitated patient check-in processes to enhance clinic efficiency.
- Facilitated patient registration processes to ensure accurate data collection.
- Educated patients on COVID-19 vaccination options and benefits.
- Assisted in maintaining prep room organization and cleanliness. Supported team members in preparing materials for daily operations. Contributed to efficient workflow by ensuring supplies were readily available.
- Managed patient scheduling to optimize clinic workflow.
- Facilitated patient communication to ensure timely follow-up and care coordination.
- Oversaw administration of vaccination cards to ensure compliance with health regulations.
Dietary Aide
Cranford Park Rehabilitation
Cranford, NJ
07.2015 - 04.2020
- Executed food preparation tasks to ensure timely service delivery.
- Facilitated resident services to enhance community well-being.
- Organized and arranged trays for efficient service delivery.
- Executed efficient dishwashing processes to maintain cleanliness and hygiene standards.
- Assisted in maintaining efficient tray line operations. Supported team members in food preparation and service tasks. Contributed to a clean and organized work environment.
Front Desk Receptionist
Dr Siddique Office
Avenel, NJ
04.2013 - 01.2014
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Assisted with patient inquiries, providing accurate information and support for a positive experience.
- Maintained organized filing systems for patient records, enhancing data retrieval efficiency.
- Coordinated communication between medical staff and patients, facilitating seamless interactions and appointments.
- Utilized electronic health record (EHR) systems to update patient information and manage scheduling effectively.
- Monitored inventory of office supplies, ensuring availability for daily operational needs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
High school diploma or GED - undefined
Associate of Applied Science (AAS) in Medical Assi - Medical Assisting
Sanford-Brown Institute
New York, NY07.2013
Skills
- Monitored and recorded vital signs to ensure patient health and safety
- Assisted in managing electronic medical record systems to streamline patient data access Supported healthcare teams in utilizing EMR systems for improved patient care Contributed to training staff on EMR functionalities to enhance operational efficiency
- Administered injections with precision and care, ensuring patient comfort and safety
- Assisted in organizing and maintaining medical records for efficient retrieval Supported healthcare professionals by ensuring accurate documentation of patient information Contributed to the timely processing of medical records requests
- Delivered comprehensive patient care by assessing needs and implementing treatment plans
- Oversaw daily operations within a medical office environment
- Executed laboratory procedures and experiments to ensure accurate results
- Executed phlebotomy procedures to ensure accurate blood sample collection
- Assisted in coordinating medical appointments for patients Supported healthcare providers in managing schedules effectively Facilitated communication between patients and medical staff regarding appointment details
- Executed dietary support services to ensure compliance with nutritional standards
- Executed insurance verification processes to ensure accurate patient billing
- Assisted customers in selecting beverages and cocktails Maintained cleanliness and organization of bar area Supported team members in delivering excellent service to patrons
- Assisted in maintaining cleanliness and organization of laundry facilities Supported team members in processing and folding laundry efficiently Contributed to a positive customer experience through attentive service
- Executed clerical tasks to ensure efficient office operations
- Utilized medical terminology to enhance communication and documentation accuracy
- Executed food preparation processes to ensure timely service delivery
- Assisted in preparing meals according to dietary guidelines Supported kitchen staff in maintaining cleanliness and organization Collaborated with team members to ensure timely meal service
- Leveraged advanced computer skills to enhance operational efficiency
- Assisted individuals with daily living activities to promote independence and well-being Provided emotional support and companionship to enhance quality of life Coordinated with healthcare professionals to ensure comprehensive care plans were followed
- Assisted in typing documents and reports for team members Supported data entry tasks to maintain accurate records Collaborated with colleagues to ensure timely completion of typing assignments
- Oversaw operations within dietary department, ensuring compliance with health regulations
- Executed upselling strategies to enhance customer value and drive revenue growth
- Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
- Facilitated effective communication through phone interactions Assisted customers with inquiries and concerns Supported team members in maintaining professional phone etiquette
- Assisted customers in identifying product needs and providing solutions Supported sales team in achieving targets through effective communication Contributed to maintaining inventory levels and product displays
- Oversaw daily restaurant operations, ensuring high standards of service and efficiency
- Executed dietary support services to ensure compliance with nutritional guidelines
- Operated cash register efficiently to process customer transactions Assisted customers with inquiries and provided support during checkout Maintained accurate cash drawer and balanced at end of shifts
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related problems Facilitated communication between customers and service teams
- Assisted visitors with check-in and check-out processes Provided information about hotel services and local attractions Supported front desk operations by managing phone inquiries and reservations
- Monitored and recorded vital signs to ensure patient health and safety
- Executed clerical tasks to ensure efficient office operations
- Assisted in managing electronic medical record systems to streamline patient data access Supported healthcare teams in utilizing EMR systems for improved patient care Contributed to training staff on EMR functionalities to enhance operational efficiency
- Executed cash handling procedures to ensure accurate financial transactions
- Facilitated customer service interactions to enhance client satisfaction
- Utilized medical terminology to enhance communication and documentation accuracy
- Assisted customers in selecting products that meet their needs Supported team members in maintaining store organization and cleanliness Contributed to achieving sales goals through effective product placement
- Oversaw patient monitoring to ensure timely identification of health changes
- Conducted thorough patient observations to ensure accurate health assessments
- Delivered comprehensive patient care by assessing needs and implementing treatment plans
Certification
- CPR Certification
- Food Handler Certification
Timeline
Host
Chesapeake Regional Healthcare
03.2025 - Current
Cashier
Canteen
05.2024 - 2025
Server/Waiter
The Talbot senior living
04.2024 - 11.2024
Server/Waiter
Acclaim
11.2022 - 04.2024
Sales Associate
Bloomingdale's
09.2021 - 11.2021
Health Clerk
Aveanna Healthcare
01.2021 - 06.2021
Dietary Aide
Cranford Park Rehabilitation
07.2015 - 04.2020
Front Desk Receptionist
Dr Siddique Office
04.2013 - 01.2014
High school diploma or GED - undefined
Associate of Applied Science (AAS) in Medical Assi - Medical Assisting
Sanford-Brown Institute