Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Clark

Marshall

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

11
11
years of professional experience

Work History

Sales Associate

The Whole Ox
09.2024 - Current
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained inventory levels and organized merchandise displays to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
  • Participated in store promotions and events, contributing to increased foot traffic and sales awareness.
  • Handled customer inquiries and resolved issues promptly to foster positive relationships.
  • Adapted quickly to new products and changing store layouts, maintaining operational efficiency.

Hairstylist

Freelance
04.2014 - Current
  • Delivered exceptional haircuts and styling services tailored to individual client preferences.
  • Educated clients on hair care techniques and recommended suitable products for maintenance.
  • Mentored junior stylists on advanced cutting, coloring techniques, and customer service excellence.
  • Streamlined appointment scheduling processes to enhance client flow and reduce wait times.
  • Stayed up-to-date with industry trends, attending workshops and seminars to enhance technical skills and knowledge of new techniques.
  • Generated repeat business by staying in touch with clients, sending personalized thank you notes and informing them about promotions or new services offered.
  • Increased salon revenue through upselling products and promoting additional services to clients.

Education

Cosmetology License - Cosmetology

Graham Webb Academy
Arlington, VA
03-2014

Associate of Arts - Culinary Arts

The Art Institutes
Arlington, VA
09-2008

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented
  • Relationship building
  • Outgoing personality

Timeline

Sales Associate

The Whole Ox
09.2024 - Current

Hairstylist

Freelance
04.2014 - Current

Cosmetology License - Cosmetology

Graham Webb Academy

Associate of Arts - Culinary Arts

The Art Institutes
Erin Clark