ERIN DAVIS
chester
Summary
Dynamic and customer-focused professional with extensive experience in fast-paced retail and food service environments. Proven ability to enhance customer satisfaction through exceptional service and teamwork, while efficiently handling cash transactions and beverage preparation. Recognized for effectively coordinating with team members to achieve operational goals and for delivering tailored solutions that meet client needs.
Overview
3
3
years of professional experience
Work History
Client Representative
Apollo Agency
Richmond
05.2025 - 07.2025
- persuade customers to switch phone networks
- input orders manually
- basic math
- provide legal disclosures
- Managed client communications to ensure satisfaction and address inquiries.
- Provided support in resolving client issues using internal systems and resources.
- Developed relationships with clients to foster loyalty and repeat business.
- Monitored competitors' pricing strategies to remain competitive in the market.
Crew Member
MCDONALD'S TCB
chester
08.2024 - 05.2025
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Make specialized drinks
helper
CHESTERFIELD FOOD BANK
chesterfield
08.2022 - 06.2024
- Set up for events
- Pass out food
- Direct traffic
Sales Associate
FOOTLOCKER
richmond
07.2023 - 02.2024
- Greet customers in a friendly manner at the door
- Help customers choose the perfect shoe for their taste
- Retrieve shoes from the back
- Check costumers out at the register
- Do inventory once a month
Education
High School Diploma -
Monacan High School
Richmond, VA07.2024
Skills
- Customer service
- Teamwork and collaboration
- Cleaning
- Cash handling
- Taking orders
- Heavy lifting
- Basic math
- Drive-thru operations
- Food running
- Menu memorization
- Beverage preparation
- Order processing
- Legal compliance
- Conflict resolution
- Adaptability
Extracurricular Activities
JV soccer Step team Working at a food bank
References
References available upon request
Volunteer Experience
helper, CHESTERFIELD FOOD BANK, chesterfield, VA, 08/01/22, 06/01/24, Set up for events, Pass out food, Direct traffic
Timeline
Client Representative
Apollo Agency
05.2025 - 07.2025
Crew Member
MCDONALD'S TCB
08.2024 - 05.2025
Sales Associate
FOOTLOCKER
07.2023 - 02.2024
helper
CHESTERFIELD FOOD BANK
08.2022 - 06.2024
High School Diploma -
Monacan High School