Erin Hernandez
Fairfax Station
Summary
Experienced in project management, process optimization, and strategic planning. Leveraging analytical thinking and effective communication to drive organizational performance. Proven track record of implementing innovative solutions and successfully leading teams to achieve operational success.
Overview
15
15
years of professional experience
Work History
Director of Operations
RSM
08.2022 - Current
- Partner with Consulting Leaders to drive the execution of strategic and operational goals, ensuring alignment with the company’s mission of operational excellence
- Analyze financial metrics and provide actionable recommendations on key strategic focus areas to enhance growth and performance
- Liaise with Finance, HR, Marketing, Sales, and Talent Acquisition to develop and implement efficient operational support processes, enhancing overall organizational effectiveness and communication
- Recommend and develop initiatives to improve operational processes and financial reporting
- Utilize performance metrics and systems to conduct detailed analyses of under-performing areas, summarizing findings and providing recommendations to Consulting leaders
Service Line Operations Lead
RSM
01.2016 - 08.2022
- Managed the operational execution of the national Managed IT Services & Infrastructure practice, consisting of320 consultants,14 partners, and $55m in revenue
- Developed and presented reports and analyses to enhance management's visibility into team performance, reducing volatility in month over month results
- Analyzed monthly performance metrics, including revenue, utilization, and staffing needs, and provided actionable recommendations to practice leaders
- Lead adoption and training on new processes, tools, and procedures for consultants
- Collaborated with leadership and finance on annual forecasting and performance analysis
- Developed and lead initiatives to implement performance dashboards and report trends within Microsoft Dynamics CRM
Managing Consultant
Navigant Consulting
05.2014 - 12.2015
- Managed Computer Forensic and Electronic Discovery projects which entail client communications, delegation of work among team members, quality assurance reviews on deliverables and reporting project updates to leadership
- Performed data analysis on Windows and Macintosh to search for possible intellectual property theft and misconduct
- Assisted a small team on the preservation of over1,000 hard drives for electronic discovery
Information Security Specialist II
CACI, Contracted To: Securities & Exchange Commission
10.2013 - 05.2014
- Conducted digital forensic examinations for possible securities law violations through planning, acquisition, examination, presentation, and disposition
- Consulted and advised legal staff on the collection and preservation of digital evidence to ensure the integrity of the original media
- Collected and analyzed various types of computer media, including, but not limited to, hard drives, file servers, email servers, and mobile devices using established industry protocols
- Performed file system analysis on a variety of platforms, including Windows, Mac, and Linux
- Provided oral and written communications to legal staff regarding the results of forensic examinations
Information Security Specialist II
The Experts, Contracted To: Securities & Exchange Commission
01.2013 - 10.2013
- Conducted digital forensic examinations for possible securities law violations through planning, acquisition, examination, presentation, and disposition
- Consulted and advised legal staff on the collection and preservation of digital evidence to ensure the integrity of the original media
- Collected and analyzed various types of computer media, including, but not limited to, hard drives, file servers, email servers, and mobile devices using established industry protocols
- Performed file system analysis on a variety of platforms, including Windows, Mac, and Linux
- Provided oral and written communications to legal staff regarding the results of forensic examinations
Senior Consultant
Navigant Consulting
07.2011 - 12.2012
- Performed comprehensive data collections on digital evidence (i.e
- Floppy disks, hard disks, CDs, flash memory cards, file servers, email storage, and mobile devices) using a variety of tools
- Performed data analysis to search for deleted and overwritten files relevant to an investigation
- Recorded and maintained evidence chain of custody to ensure integrity of data collected
- Provided detailed reports to clients
- Researched and tested software for collection of electronic data
- Conducted research to learn new methodologies for data collection and analysis
- Attended HTCIA2011 and2012 Conferences to learn about new technologies in the computer forensic field
Forensic Analyst
Ignited Discovery (Start Up acquired by Navigant Consulting)
07.2010 - 07.2011
- Assisted Director of Forensics with data collections and analysis
- Worked with Director of Forensics in creating more organization within the forensic lab
- Maintained the document review platform for clients to review electronic documents
Education
Master of Business Administration -
James Madison University
01.2016
B.B.A. - Accounting, Computer Information Systems
James Madison University
01.2010
Skills
- Expert in CRM, MS Office, Workday
- Operational efficiency
- Operations oversight
- Strategic planning and execution
- Process improvement
- Performance analysis
- KPI tracking
- Data analysis
Timeline
Director of Operations
RSM
08.2022 - Current
Service Line Operations Lead
RSM
01.2016 - 08.2022
Managing Consultant
Navigant Consulting
05.2014 - 12.2015
Information Security Specialist II
CACI, Contracted To: Securities & Exchange Commission
10.2013 - 05.2014
Information Security Specialist II
The Experts, Contracted To: Securities & Exchange Commission
01.2013 - 10.2013
Senior Consultant
Navigant Consulting
07.2011 - 12.2012
Forensic Analyst
Ignited Discovery (Start Up acquired by Navigant Consulting)
07.2010 - 07.2011
B.B.A. - Accounting, Computer Information Systems
James Madison University
Master of Business Administration -
James Madison University
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