Erin Lewis
Midlothian,NV
Summary
Results-oriented professional with 10+ years of experience. A proven history of exceeding goals, motivating and inspiring sales reps, and leadership. An expert in sales processes and sales training. A four-time President’s Club winner with Homes.com and awarded 2023 of Top Net Revenue Average Per Rep with Apartments.com. Focused Sales Manager committed to motivating others, offering extensive knowledge, penetrating new territories, and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. A determined individual with a background in establishing and nurturing lucrative partnerships.
Overview
8
8
years of professional experience
Work History
Sales Manager
Apartments.com
- Responsible for strategic planning, proactivity, training, and coaching sales team
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Implementing sales strategies, coaching and mentoring new sales reps to bring in revenue and consistently hitting goal
- Responsible for reporting and forecasting sales numbers to achieve sales goals
- Leverage data and insights to improve metrics numbers and revenue for the team
- Providing outstanding communication to other departments and teams to develop strong working relationship across the company.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Nesting Senior Sales Manager
Homes.com
11.2022 - Current
- Created innovative curriculum for training, coaching, and development of all new Account Executives with Homes.com
- Mentored and trained new managers with systems and policies
- Guided and coached sales managers through demanding situations with their Account Executives
- Leveraged data and insights to support recommendations and overcome customer objections
- Developed a solid foundation for Account Executives to execute with high performance through operating systems, sale cycles, and customized coaching to an individual's metrics and goals
- Grew new sales floor from producing 90 units a month to 574 units a month in four months
- Boosted Richmond division to the highest revenue producing team across the company.
Senior Group Sales Manager
Homes.com
11.2020 - 03.2022
- Directed and oversaw the Nesting department nationwide with a team of 40+ Account Executives, Sales Managers, and Team Leads
- Expert in understanding sales planning and strategy by developing and coaching high-performance Sales Managers and Team Leads to exceed goals from revenue to retention.
- Strategized and designed new sales training and strategies to develop strong and productive new hires across company, achieving 156% of annual goal and bringing retention from 6% to less than 2% in a year and a half.
- Improved overall company performance by identifying areas for improvement and implementing necessary changes within the sales department.
Senior Sales Manager
Homes.com
02.2016 - 11.2020
- Followed best practices when using CRM and other tools to manage the sales cycle
- Held daily check-ins with team members to set objectives and monitor progress
- Identified knowledge gaps within team and developed fulfillment plan to correct
- Trained and developed seven team leads with strong leadership, management and relationship building skills that were promoted and became top performing Sales Managers.
Education
High School Diploma -
El Camino High School
Oceanside, CA06.1994
Skills
- Assertive with Clear Communication
- Extensive Knowledge of Sales Processes
- Positive and Motivating Leadership Style
- In-depth Real Estate Technology Industry Knowledge
- Collaborative mindset
- Driven
- Relationship Building
- Sales strategy development
- Strategic Planning
Personal Information
Title: Nesting Sales Manager
Awards
- 4-Time President Club Winner 2016 –2020
- Orange Circle Winner 2015
Timeline
Nesting Senior Sales Manager
Homes.com
11.2022 - Current
Senior Group Sales Manager
Homes.com
11.2020 - 03.2022
Senior Sales Manager
Homes.com
02.2016 - 11.2020
Sales Manager
Apartments.com
High School Diploma -
El Camino High School
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