Erisk Cruz
Manassas
Summary
Skilled General Service Technician with a proven track record at Virginia Tire & Auto, excelling in vehicle maintenance and repair. Demonstrated expertise in power tools operation and a knack for analytical thinking, significantly enhancing team productivity. Known for exceptional problem-solving abilities and a commitment to maintaining high customer satisfaction levels.
Overview
4
4
years of professional experience
Work History
General Service Technician
Virginia Tire & Auto
07.2024 - Current
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Repaired and replaced worn and damaged components.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Inventory Associate
Steve Hutira
03.2021 - 12.2024
- Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
- Assisted with training new team members on best practices in inventory control, providing guidance and mentoring for their professional development within the organization.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Education
High School Diploma -
Centreville Highschool
Clifton, VA06-2017
Skills
- Power tools operation
- Electronic testing
- Multimeter usage
- Safety procedures
- Network connectivity
- Vehicle maintenance
- Hand tools proficiency
- Flexible and adaptable
- Maintenance and repair
- Installation and repair
- Problem and issue resolution
- Analytical thinking
- Mechanical aptitude
Accomplishments
- Achieved identifying problem solving by completing manual challenging projects / tasks with accuracy and efficiency.
Languages
Spanish
Professional Working
Timeline
General Service Technician
Virginia Tire & Auto
07.2024 - Current
Inventory Associate
Steve Hutira
03.2021 - 12.2024
High School Diploma -
Centreville Highschool
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