Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Esmeralda Prado

Chesterfield

Summary

Organized and reliable professional with hands-on experience supporting daily office operations. Skilled in managing schedules, coordinating appointments, and keeping things running smoothly. Comfortable handling communications, maintaining organized filing systems, and using office tools to get the job done efficiently. Passionate about providing great customer service and making sure tasks are completed accurately and on time.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Assistant - Payroll and Operations

Family Construction Business
01.2021 - Current
  • Payroll processing for a construction team, ensuring 100% compliance and timely payments
  • Organized financial records, tracked budgets, and prepared reports to support decision-making
  • Assisted in operational logistics, enhancing project efficiency and meeting client deadlines

Bookkeeper/Research Assistant

Wingate University
08.2020 - 05.2023
  • Managed financial accounts for campus organizations, ensuring accuracy and compliance
  • Prepared budgets and financial forecasts to aid in organizational planning
  • Presented insights to stakeholders, enhancing project outcomes through strategic recommendations

Assistant Manager/Supervisor

Bed Bath and Beyond
09.2016 - 08.2022
  • Results-driven leader with experience in team management, inventory control, and process optimization
  • Skilled in remote collaboration, customer service, and training staff to boost efficiency and sales
  • Tech-savvy with a strong ability to adapt and problem-solve in fast-paced environments

Server Assistant

Red Lobster
08.2017 - 01.2021
  • Delivered exceptional customer service, optimizing the dining experience and increasing repeat visits
  • Coordinated effectively between teams to reduce wait times and improve service flow

Education

Master of Science - International Business

Hult International Business School

Bachelor of Science - Management

Wingate University
05.2023

Skills

  • Data Analysis and Reporting
  • Bookkeeping and Financial Oversight
  • Team Collaboration
  • Payroll and Administrative Support
  • Customer retention
  • Microsoft Excel and Office Suite
  • Communication and Problem Solving

Certification

  • Managerial Accounting Fundamentals Certificate
  • Understanding Financial Statements: Company Performance Certificate
  • Work Smarter with Microsoft Excel Certificate
  • Introduction to Artificial Intelligence (AI) Certificate

Timeline

Administrative Assistant - Payroll and Operations

Family Construction Business
01.2021 - Current

Bookkeeper/Research Assistant

Wingate University
08.2020 - 05.2023

Server Assistant

Red Lobster
08.2017 - 01.2021

Assistant Manager/Supervisor

Bed Bath and Beyond
09.2016 - 08.2022

Bachelor of Science - Management

Wingate University

Master of Science - International Business

Hult International Business School
Esmeralda Prado