Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Estefanny Roque

Centreville

Summary

Hello my name is estefanny roque, I am 19 years old I am bilingual, Spanish and English, I am a very nice outgoing person and love giving people the help they need. and I am currently a caregiver at amazing home care, I love helping out people, i have been a caregiver for also 3 years and have a lot of experience with communicating with others and, professional,, i am great in elderly care and bilingual communication (English/Spanish). Ive Achieved significant service quality improvements, underscoring a commitment to efficiency and empathetic client relationships. i am a super fast learner and great with technology, i used work at giant delivers and i was a receptionist there, i have an amazing voice when it come to customer service and love to speak up.

Overview

2
2
years of professional experience

Work History

Caregiver

Amazing Home Care
01.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Home Care Provider

ComForCare
09.2024 - 01.2025

And At this job i would work with kids and was a baby sitter, sometimes i would work w seniors as well

  • Provided attentive and nurturing care to children, ensuring their safety and well-being.

Transportation Dispatcher

Gaint Delivers
07.2023 - 10.2023
  • Developed strong relationships with clients through proactive communication and problem-solving support.
  • Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Supported company growth initiatives by successfully managing an increased volume of shipments without sacrificing service quality or efficiency.
  • Assign shifts and make weekly schedules

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • I am Bilingual with English and Spanish fluently
  • Good with technology and computers
  • Outgoing person who speaks up
  • Fast learner
  • Good with making documentation and paperwork

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Home Care Provider

ComForCare
09.2024 - 01.2025

Transportation Dispatcher

Gaint Delivers
07.2023 - 10.2023

Caregiver

Amazing Home Care
01.2023 - Current
Estefanny Roque