Ali Channan
Sterling
Summary
Enthusiastic Leasing Consultant with many years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents.
Overview
3
3
years of professional experience
Work History
Leasing Professional
Greystar Property Management
Reston
01.2025 - Current
- Utilized Yardi and RealPage to manage leasing activity, process applications, and track resident data, ensuring accuracy and compliance with company policies.
- Conducted property tours, secured lease agreements, and facilitated move-ins, driving a 5% increase in lease conversions over a 6-month period.
- Leased over 20 spaces across multiple buildings, contributing to maintaining an average occupancy rate of 95% within a highly competitive market.
IT Intern
ST Engineering IDirect
Sterling
08.2024 - 12.2024
- Assisted with employee onboarding by coordinating documentation, providing system access, and ensuring smooth integration into company processes.
- Documented troubleshooting steps and technical solutions in a knowledge base to streamline issue resolution and enhance team efficiency.
- Managed IT ticketing systems (e.g., Jira, ServiceNow), prioritizing and escalating incidents as necessary to ensure SLA compliance.
Fragrance Specialist
Macy’s
Sterling
05.2023 - 10.2024
- Successfully managed over 100 daily poolside reservations during peak season, ensuring smooth and organized guest experiences with zero booking conflicts.
- Boosted member satisfaction scores by 25% through personalized service, including timely delivery of towels, refreshments, and poolside amenities.
- Used POS and Macy’s inventory systems to track sales, monitor stock levels, and support merchandising decisions.
Pool Concierge
Lifetime
Sterling
05.2022 - 05.2023
- Financed total private school education costs ($1,000) for 10 orphans annually in developing countries.
- Annually fundraised $10,000 and partnered with local and international nonprofits in education-related projects.
- Maintained a safe and clean pool environment by conducting regular inspections and coordinating with maintenance staff.
Education
Bachelor of Science - Information Technology, Finance
George Mason University
Associate of Science - Information Technology
Northern Virginia Community College
Skills
- MS Excel
- MS Word
- MS PowerPoint
- Python
- Javascript
- Adaptability to Emerging Tech
Hobbies and Interests
- Basketball
- Pickleball
- Traveling
Certifications In Process
- CompTIA Security+
- CompTIA Network+
Programs
- Morning@Morgan
- PwC Career Discovery Program
- RSM US Pathways Virtual Experience
Timeline
Leasing Professional
Greystar Property Management
01.2025 - Current
IT Intern
ST Engineering IDirect
08.2024 - 12.2024
Fragrance Specialist
Macy’s
05.2023 - 10.2024
Pool Concierge
Lifetime
05.2022 - 05.2023
Bachelor of Science - Information Technology, Finance
George Mason University
Associate of Science - Information Technology
Northern Virginia Community College