Etaferaw Goa

WORK EXPERIENCE
Willard intercontinental Hotel Washington Dc
Housekeeping / assistant supervisor, room inspector – Present
• Inspect level of cleanliness and report issues to the management
• Assist in scheduling of staffs according to projected staffing requirements
• Respond to guests’ requests and complaints
• Report needed repairs to the maintenance staff
• Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas
• Coordinate supplies of linen etc. in order to maintain sufficiency
• Report lost and found articles
• Maintain linen carts and supplies as necessary

• Monitored and maintained cleanliness of assigned work areas
• Utilized cleaning chemicals for designated surfaces
• Cleaned guest rooms by category priority
• Emptied trash containers and ashtrays
Swept and vacuumed floors, hallways and stairwells
Replenished hotel amenities such as drinking glasses and writing supplies. Cleaned rooms to the satisfaction of all clients.