Ethan Gibb
Woodbridge
Summary
Customer-focused engineering student with a strong background in guest services and team leadership. Successfully managed high-pressure situations while ensuring exceptional customer experiences and operational efficiency. Proficient in CAD software, enhancing problem-solving capabilities in engineering contexts.
Overview
3
3
years of professional experience
Work History
Guest Experience Representative
Partee Shack
12.2025 - 04.2026
- Delivered high-quality guest service by greeting customers, managing check-ins, and ensuring an enjoyable and memorable entertainment experience.
- Facilitated sales transactions, addressed customer inquiries, resolved concerns, and fostered a welcoming environment.
- Navigated fast-paced setting while prioritizing customer satisfaction and supporting operational efficiency.
Landscape Technician
Nomadic Real Estate
05.2025 - 06.2025
- Enhanced property landscapes to provide appealing environments for tenants and visitors.
- Managed tasks independently, ensuring client satisfaction with property appearance and upkeep.
- Operated landscaping equipment for efficient site maintenance and design implementation.
Managing Lifeguard
American Pools Inc
05.2024 - 09.2024
- Led safety operations while providing attentive customer service to patrons.
- Conducted safety drills, trained team members, and ensured a clean, welcoming environment for guests.
- Handled emergencies calmly while maintaining positive interactions with visitors.
Lifeguard
High Sierra Pools
05.2023 - 09.2023
- Provided safety supervision while engaging with patrons and ensuring a friendly, professional atmosphere.
- Demonstrated strong situational awareness, quick decision-making, and customer communication skills in high-pressure situations.
Education
Undergraduate Student - Civil Engineering
North Carolina State University
01-2028
High School -
Woodbridge Senior High School
01-2024
Skills
- Customer Service & Guest Relations
- Guest relations
- Sales Support & Transaction Handling
- Communication & Public Speaking
- Effective communication
- Conflict Resolution and Problem Solving
- Problem solving
- Leadership & Teamwork
- Team collaboration
- Time Management & Adaptability
- Time management
- Microsoft Office (Word, Excel, PowerPoint)
- Basic Digital Literacy
- Visual Design Tools
- Customer service
Certifications And Activities
- CPR Certification
- First Aid Certification
- Lifeguard Certification
- National Honor Society (2023–2024)
- Math Honor Society (2024)
- Science Honor Society (2024)
- Red Cross Club (2023–2024)
Timeline
Guest Experience Representative
Partee Shack
12.2025 - 04.2026
Landscape Technician
Nomadic Real Estate
05.2025 - 06.2025
Managing Lifeguard
American Pools Inc
05.2024 - 09.2024
Lifeguard
High Sierra Pools
05.2023 - 09.2023
Undergraduate Student - Civil Engineering
North Carolina State University
High School -
Woodbridge Senior High School