GENERAL MANAGER
Virginia Linen Services, Inc
- Orchestrated a dynamic hiring process, designing comprehensive training protocols, and personally conducted training sessions for new staff members
- Continuously elevated the organization by strategically refining skill sets, effectively reducing vulnerabilities and bridging skill gaps
- Spearheaded the development and monitoring of annual budgets to propel organizational goals, employing data analysis to strategically enhance company performance across key areas
- Held complete responsibility for a $5.8 million branch P&L statement, achieving an impressive 9% below-budget expense statement year-to-date
- Led project teams in designing, introducing, and implementing organizational programs across diverse teams and departments
- Successfully navigated national labor shortages, orchestrating the hiring and training of new staff to proficiently fill all positions
- Orchestrated the organization, training, and development of diverse teams, driving the attainment of crucial Key Performance Indicators (KPIs)
- Formulated and presented recommendations for compensation and benefit package adjustments, attracting top talent while retaining current team members
- Inspired and mentored the Assistant General Manager and supervisors, fostering an environment conducive to growth and advancement within lower-level team members
- Scrutinized and streamlined current organizational processes to enhance productivity and fortify interdepartmental relationships
- Skillfully negotiated both new and renewed contracts with clients, achieving pivotal volume milestones
- Proactively served as the head of the safety committee, nominating and training a multifaceted safety team to identify, address, and rectify safety issues
- Conducted monthly meetings, creating initiatives to engage all employees in proactive safety practices
- Conducted post-incident safety investigations, determining corrective actions to prevent recurring safety infractions.
