Ethan Trent
Lebanon
Summary
Results-driven professional with an entrepreneurial background, experience in managing operations, and coaching teams. Skilled in relationship building and financial management, consistently delivering high-quality service and fostering team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
FOH Team Member
Chik-Fil-A
Bristol, VA
06.2018 - 07.2019
- Provided exceptional customer service during high-volume periods, ensuring positive dining experiences.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest satisfaction.
- Collaborated with team members to efficiently manage front-of-house operations and streamline workflows.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
Hardware Associate
Walmart
Abingdon, VA
04.2020 - 02.2021
- Assisted in stocking shelves and organizing inventory to enhance product visibility.
- Operated various warehouse equipment, ensuring compliance with safety protocols.
- Collaborated with team members to maintain a clean and efficient workspace.
- Executed daily tasks in a fast-paced environment, adapting quickly to changing priorities.
Restaurant Server
Cheddar's Scratch Kitchen
Bristol, VA
03.2021 - 10.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Processed orders efficiently using point-of-sale system, ensuring accuracy in transactions.
Restaurant Server
Texas Roadhouse Restaurant
Bristol, VA
06.2023 - 06.2024
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Substitute Teacher
Russell County Public Schools
Lebanon, VA
08.2022 - 05.2024
- Collaborated with full-time teachers to ensure curriculum continuity during absences.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
High School Soccer Coach
Russell County Public Schools
Lebanon, VA
02.2020 - Current
- Developed practice plans to enhance player skills and teamwork dynamics.
- Conducted regular assessments of player performance and progress to inform training adjustments.
- Implemented game strategies to maximize team effectiveness during competitions.
- Mentored assistant coaches, fostering professional growth and collaborative coaching techniques.
- Collaborated with school administration to promote athletic programs and student engagement in sports activities.
Insurance Agent
Wampler's Insurance Agency
Abingdon, VA
05.2024 - Current
- Developed comprehensive insurance plans tailored to client needs and risk profiles.
- Analyzed client information to provide accurate coverage recommendations and policy adjustments.
- Cultivated strong relationships with clients through regular follow-ups and personalized service.
- Streamlined policy renewal processes, improving client retention rates and satisfaction levels.
Business Owner - Sno Shak
Self-employeed
Lebanon, VA
05.2025 - Current
- Developed comprehensive business plans to drive growth and profitability.
- Managed daily operations, ensuring efficient workflow and high service quality.
- Implemented marketing strategies to enhance brand visibility and customer engagement.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
Education
No Degree - General Studies
Southwest Virginia Community College
Cedar BluffHigh School Diploma -
Lebanon High School
Lebanon05-2019
Skills
- Customer service
- Entrepreneurial personality
- Relationship building
- Team collaboration and leadership
- Driven and determined
- Coaching and mentoring
- Budget control
- Professional networking
Certification
Property & Casualty Insurance Certification
Microsoft Word & PowerPoint (MOS Certifcation)
Timeline
Business Owner - Sno Shak
Self-employeed
05.2025 - Current
Insurance Agent
Wampler's Insurance Agency
05.2024 - Current
Restaurant Server
Texas Roadhouse Restaurant
06.2023 - 06.2024
Substitute Teacher
Russell County Public Schools
08.2022 - 05.2024
Restaurant Server
Cheddar's Scratch Kitchen
03.2021 - 10.2022
Hardware Associate
Walmart
04.2020 - 02.2021
High School Soccer Coach
Russell County Public Schools
02.2020 - Current
FOH Team Member
Chik-Fil-A
06.2018 - 07.2019
No Degree - General Studies
Southwest Virginia Community College
High School Diploma -
Lebanon High School