Ethel Devadoss
Fairfax
Summary
Dedicated and results driven Project Manager and Certified Scrum Master with over 15 years of experience in Client relationships ,Software Development /Validation. Adept in all aspects of Project management and Client engagement,including planning, Executive summary presentations tothe client, Data computing and Analysis, budget management and coordinating the entire lifecycle of the project. Experienced in working directly with clients.
Overview
11
11
years of professional experience
Work History
Project Manager
Visteon Technical Services Centre
12.2006 - 07.2016
- Client relations: Provided Regular presentations about products and services
- Provided executive summary
- Adept at developing strong positive relationships with clients to improve company’s growth
- Managed five key customers’ accounts and ensured quality customer service
- Presented scalability of the inhouse tools to adhere to each customer’s requirements
- Identified customers’ needs and customized the business services to meet them
- Collaborated with Clients across the Globe
- Korea, Japan, China, Europe, North America
- Project leadership encompassing Project management, analyze metrics data to identify bottlenecks and improve performance
- Work alongside a team of engineers to develop cloud data solutions
- Oversee the continuous integration of our server technologies
- Reviewed and aided weekly quality metrics
- Developed detailed and effective reporting templates with the extensive use of KPIs, project performance metrics
- Have authored business cases for ‘project cost reduction by automating the test environment.’ This initiative resulted in automating the integration test with an in-house tool that resulted in increasing coverage and reducing effort
- Cost Management: Reduced engineering turnaround time by 50% by automating the test environment, received client appreciation and thereby won more programs
- Excellent negotiation skills
- Risk Management: Proactively plan for the risks involved in the plan and their solutions
- Have involved the Clients in risk management
- Collaborated with cross-functional teams to achieve project goals in a timely and effective manner
- Participate in stakeholder and user interactions
- Automating the integration test with an in-house tool that resulted in increasing coverage and reducing effort
- Task Management: Reviewed and Created work break down structure for planned /Phased deliveries
- Proficient in both Waterfall and Agile development Methodologies
- Practical Experience of AGILE, SCRUM or Test-Driven Development methodologies
- International work exposure
- Authored night letters and presented software quality metrics.
Senior Software Design Engineer
Visteon Technical Services Centre
07.2005 - 12.2006
- Functioned as a software Project Coordinator for the Jaguar and Ford Programs in the UK
- Engaged in discussing the software defects with the customer and was responsible in filling the night letters with respect to the defect status to the customer
- Initiated discussions with the Resident Engineer at Jaguar and Ford to understand the system requirements
- Accountable for inter group planning, Requirements gathering and technical reviews of the Jaguar and Ford Programs
- Crucial Role in the development of Newton Platform for the Asian market
- Responsible for the risk reviews and mitigation strategies for projects
Education
Bachelor of Engineering - Electronics and Communication
Madras University
Chennai, Tamil NaduFunctional Expertise:
Skills
- Technical Expertise and Certification:
- Microsoft Project, Visio, Power Point, MS– Office
- Configuration Management: IBM Rational Clear Case
- Defect Tracking Tool: IBM Rational Clear Quest
- SharePoint basics
- Certified Scrum Master
- Embedded C
Timeline
Project Manager
Visteon Technical Services Centre
12.2006 - 07.2016
Senior Software Design Engineer
Visteon Technical Services Centre
07.2005 - 12.2006
Bachelor of Engineering - Electronics and Communication
Madras University
Functional Expertise:
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