Eunice Jung
Stafford
Summary
Known for active listening and conflict resolution skills, enhancing team dynamics and ensuring high-quality service delivery.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
2021
2021
years of post-secondary education
Work History
Assistant Food Service Manager
Commercial foods
Goochland
01.2025 - 10.2025
- Assisted in managing daily food service operations and staff schedules.
- Implemented food safety protocols and ensured compliance with health regulations.
- Trained new staff on service standards and operational procedures.
- Led staff meetings to communicate updates and address team concerns promptly.
- Monitored kitchen equipment maintenance and facilitated repair requests.
- Ensured that all kitchen equipment was properly maintained and serviced regularly.
- Monitored food preparation activities to ensure adherence to safety standards and regulations.
- Assisted the Food Service Manager in training, scheduling, and supervising food service staff.
- Planned special events such as banquets, catering services.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
- Assisted staff by serving food and beverages or bussing tables.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Plumber's Assistant
CGL Companies
Goochland
07.2022 - 09.2024
- Assisted lead plumber with installation of plumbing systems and fixtures.
- Collaborated with team to troubleshoot plumbing issues and implement solutions.
- Participated in training sessions to enhance plumbing knowledge and skills continuously.
- Identified and located required tools prior to starting each project.
- Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
- Installed water and drainage systems for buildings and homes under plumber supervision.
- Assisted with installation of systems, components and construction materials into new and remodeled buildings.
- Inspected installations to repair leaks and make adjustments to pipes.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Assisted craft workers from other trades and shops on variety of projects.
Flight Attendant
United Airlines
Dulles
02.2017 - 05.2019
- Ensured passenger safety through comprehensive pre-flight briefings and emergency procedures.
- Assisted passengers with boarding and deplaning, maintaining a smooth flow of traffic.
- Delivered exceptional customer service by addressing passenger inquiries and needs promptly.
- Collaborated with crew members to manage in-flight services efficiently during flights.
- Provided first aid assistance to passengers as needed, following established protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Responded to medical emergencies as needed during flights.
- Delivered onboard customer service including food and beverage service.
- Managed in-flight sales transactions using point-of-sale systems to process purchases accurately.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Greeted passengers, answered questions, and directed them to their seats.
Airport Customer Service Agent
Korean Airlines
Jamaica
09.2012 - 09.2016
- Trained new staff members on proper customer service techniques and policies.
- Coached staff on strategies to enhance performance and improve customer relations.
- Printed itineraries and tickets for passengers each day.
- Assisted passengers with check-in procedures and baggage handling.
Senior Food Service Manager
Hmart
Great Neck
03.2010 - 08.2015
- Managed team schedules and trained staff on food safety protocols.
- Coordinated inventory management and procurement for efficient stock levels.
- Developed training programs to enhance employee performance and service skills.
- Resolved customer complaints regarding food quality or service in an efficient manner.
- Provided leadership support by motivating employees through positive reinforcement techniques.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
- Handled customer complaints and feedback, implementing changes to improve service.
- Conducted regular staff meetings to discuss operational improvements and address concerns.
Dental Assistant
Smile Dental Office
Flushing
03.2013 - 01.2015
- Assisted dentists during procedures by providing necessary tools and materials.
- Prepared examination rooms by ensuring cleanliness and proper equipment setup.
- Managed patient records using dental software for scheduling and documentation.
- Sterilized instruments to maintain a safe and hygienic environment.
- Trained new dental assistants on office protocols and patient care techniques.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Daycare Assistant
ABC Early Learning Center
Little Neck
06.2009 - 09.2012
- Monitored children's behavior and ensured safety during playtime and activities.
- Collaborated with staff to maintain cleanliness and organization of the daycare facility.
- Encouraged creativity through arts, crafts, and interactive play sessions.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Provided supervision and care to young children ranging from infants to pre-school age.
- Developed positive relationships with parents through communication about their child's daily activities.
Education
High School Equivalent/ GED
Fairfax, VASkills
- Food safety
- Staff training
- Equipment maintenance
- Customer service
- Conflict resolution
- Health regulations
- Food safety management
- Active listening
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Spanish
Limited
Timeline
Assistant Food Service Manager
Commercial foods
01.2025 - 10.2025
Plumber's Assistant
CGL Companies
07.2022 - 09.2024
Flight Attendant
United Airlines
02.2017 - 05.2019
Dental Assistant
Smile Dental Office
03.2013 - 01.2015
Airport Customer Service Agent
Korean Airlines
09.2012 - 09.2016
Senior Food Service Manager
Hmart
03.2010 - 08.2015
Daycare Assistant
ABC Early Learning Center
06.2009 - 09.2012
High School Equivalent/ GED