Summary
Overview
Work History
Education
Skills
Timeline
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Evelyn Davis

Abingdon

Summary

Dynamic and personable Barista at The Girl And The Raven, recognized for exceptional customer service and effective time management. Enhanced customer satisfaction through personalized beverage creation and adeptly resolved complaints, fostering loyalty. A dedicated team player with a keen attention to detail, committed to maintaining a clean and inviting environment.

Overview

2
2
years of professional experience

Work History

Barista

The Girl And The Raven
05.2024 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Sales Associate

Market On Main
05.2023 - 08.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.

Sales Associate

Chellas On Main
05.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Bachelor of Science - Nursing

Liberty University
Lynchburg, VA
05-2028

High School Diploma -

Cornerstone Christian Academy
Abingdon, VA
05-2024

Skills

  • Time management
  • Personable interaction skills
  • Attention to detail
  • Team player
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • Quality control
  • Latte art
  • Clear communication

Timeline

Barista

The Girl And The Raven
05.2024 - 08.2024

Sales Associate

Market On Main
05.2023 - 08.2023

Sales Associate

Chellas On Main
05.2022 - 08.2022

Bachelor of Science - Nursing

Liberty University

High School Diploma -

Cornerstone Christian Academy

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Evelyn Davis