Summary
Work History
Education
Skills
Languages
Timeline
Generic

Everlove Amankwaa

Alexandria

Summary

Dynamic professional with a strong background in customer service at Walmart, recognized for enhancing customer satisfaction through efficient cash handling and exceptional support. Proven ability to train staff and foster teamwork, demonstrating reliability and a commitment to excellence in fast-paced environments. Skilled in multitasking and maintaining a positive atmosphere for clients and colleagues alike.

Work History

Cashier

Walmart
02.2021 - 2025
  • Executed customer transactions swiftly through point-of-sale systems.
  • Maintained accurate cash drawer, ensuring compliance with company policies.
  • Assisted customers with inquiries, providing exceptional service and support.
  • Worked with colleagues to minimize customer wait times.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Caregiver

1st Family Home Care
04.2020 - 2025
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored client health conditions, promptly reporting changes to healthcare professionals.
  • Developed and maintained strong relationships with clients and families, fostering trust and communication.
  • Implemented care plans tailored to individual client needs, enhancing overall well-being.
  • Coordinated transportation for medical appointments, ensuring timely access to healthcare services.
  • Trained new staff on caregiving protocols and best practices, promoting consistency in service delivery.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Advocated for clients' rights and preferences, ensuring their voices were heard in care decisions.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

Education

High School Diploma -

Accra High School
Accra Ghana

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Staff training
  • Daily reporting
  • Multitasking and organization

Languages

Twi
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Walmart
02.2021 - 2025

Caregiver

1st Family Home Care
04.2020 - 2025

High School Diploma -

Accra High School
Everlove Amankwaa