Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Insiders Auto of Manassas
04.2022 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Maintained inventory of office supplies and placed orders.
Spanish Medical Interpreter
Self-employeed
03.2022 - Current
Enhanced patient understanding by providing accurate and timely translations during medical appointments.
Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
Improved patient satisfaction with the quality of medical services through clear communication and empathy.
Facilitated effective communication between healthcare providers and patients, ensuring proper diagnosis and treatment plans.
Bridged language barriers, allowing Spanish-speaking patients to have equal access to healthcare services.
Translated procedural information to facilitate understanding between doctors and patients.
Followed ethical codes to protect confidentiality of patient medical information.
Owner
A & F Transportation Services
06.2018 - 03.2021
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Generated revenues yearly and effectively capitalized on industry growth.
Daily routing for drivers
Prepare Invoicing
Performed statistical analyses to gather data for operational and forecast team needs.
Office Manager
Apollo Transportation
01.2007 - 09.2012
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coached new hires on company processes while managing employees to achieve maximum production.
Reported to Owner on organizational performance and progress toward goals.
Evaluated employee records and productivity and submitted evaluation reports.
Education
Interpreter -
Liberty Language
Vienna Va
06.2019
Bachelor of Science -
Peruvian Institute of Marketing
Lima, Peru
11.1999
High School Diploma -
Mercedes Cabello
Lima Peru
12.1992
Skills
Control of Expenses
Report Writing
Scheduling
Financial Forecasting
Coaching and Training
Train Employees
Administrative Oversight
Manage Budgets
Customer Service
Microsoft Office
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Insiders Auto of Manassas
04.2022 - Current
Spanish Medical Interpreter
Self-employeed
03.2022 - Current
Owner
A & F Transportation Services
06.2018 - 03.2021
Office Manager
Apollo Transportation
01.2007 - 09.2012
Interpreter -
Liberty Language
Bachelor of Science -
Peruvian Institute of Marketing
High School Diploma -
Mercedes Cabello
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Matt JohnMatt John
Writer/Reporter/Podcaster at InsidersWriter/Reporter/Podcaster at Insiders