Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fabiola Del Carmen Claros Castro

Alexandria

Summary

Dynamic supervisor with expertise in staff management, training, and mentoring. Proven ability to enhance team cohesion and customer satisfaction while ensuring compliance with safety regulations.

Overview

19
19
years of professional experience

Work History

Supervisor

Genesis Delight Catering LLC
Lorton, VA
12.2018 - Current
  • Supervised daily operations, ensuring compliance with food safety regulations and quality standards.
  • Trained and mentored team members to enhance service efficiency and customer satisfaction.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.

House Manager

Blythe and Griffith Interiors
Washington, DC
06.2007 - Current

Server

Aramak
Georgetown University DC
04.2015 - 04.2018
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Trained new servers on menu knowledge and service protocols.
  • Maintained cleanliness and organization of dining area to enhance guest experience.

Education

Associate of Science - ESOL

NOVA Community College
Alexandria, VA
05-2026

Associate of Science - Business Administration Hoteleria And Turism

INFOCAL
Santa Cruz- Bolivia
11-1997

Graduate Certificate - ESOL

Bryant Adult Education
Alexandria, VA
12-2014

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Problem-solving

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Supervisor

Genesis Delight Catering LLC
12.2018 - Current

Server

Aramak
04.2015 - 04.2018

House Manager

Blythe and Griffith Interiors
06.2007 - Current

Associate of Science - ESOL

NOVA Community College

Associate of Science - Business Administration Hoteleria And Turism

INFOCAL

Graduate Certificate - ESOL

Bryant Adult Education
Fabiola Del Carmen Claros Castro