Faith H. Anderson
South Boston
Summary
Dedicated manufacturing specialist with 13 years of experience, including 5 years as a Production Manager and 4 years in supervisory roles. Extensive knowledge in quality assurance, embroidery operations, and inventory control. Effective in managing returns and optimizing packing/shipping processes. Committed to driving operational excellence and team performance.
Overview
16
16
years of professional experience
Work History
Assistant Site Leader/Production Manager
Pacific Headwear/Augusta Sportswear/Momentec
South Boston
08.2021 - 02.2025
- Coordinated communication between departments to ensure timely project completion. We used InGemba Walks bi-weekly.
- Implemented safety protocols to maintain a secure working environment. We used VelocityEHS software.
- Reviewed job applications and conducted interviews for potential candidates. We used Paycom software.
- Supported training initiatives for new team members on operational procedures.
- Created SOPs and documented system, planning criteria and procedures.
- Oversaw daily production operations for custom headwear manufacturing. We used Infor M3 (ERP), Jira, and Workorder to plan, track, and release work efficiently.
- Scheduled maintenance activities as needed to ensure optimal performance of equipment.
- Monitored inventory levels and assisted with stock replenishment (FIFO) processes. Performed cycle counts to verify outgoing orders.
- Maintained accurate records of supplies received and distributed at the site.
- Resolved customer complaints quickly and efficiently.
- Resolved conflicts among personnel promptly and professionally.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Monitored employee attendance records and took disciplinary action when appropriate.
- Coordinate employee appreciation events.
Production Manager
Pacific Headwear Inc
South Boston
03.2009 - 09.2019
- Directed and coached Embroidery and Quality Assurance Teams to achieve 100% on-time delivery.
- Communicated safety practices and company goals through regular team meetings.
- Evaluated production schedules and labor needs to optimize workforce balance.
- Analyzed departmental metrics to identify process improvements and motivate employee performance.
- Managed daily employee training to ensure compliance with procedures and safety standards.
Education
GED -
Halifax County High School
South Boston, VA01.2017
Skills
- Active listening
- Critical thinking
- Monitoring and coordination
- Judgment and decision-making
- Time management
- Instruction and active learning
Timeline
Assistant Site Leader/Production Manager
Pacific Headwear/Augusta Sportswear/Momentec
08.2021 - 02.2025
Production Manager
Pacific Headwear Inc
03.2009 - 09.2019
GED -
Halifax County High School