Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith H. Anderson

South Boston

Summary

Dedicated manufacturing specialist with 13 years of experience, including 5 years as a Production Manager and 4 years in supervisory roles. Extensive knowledge in quality assurance, embroidery operations, and inventory control. Effective in managing returns and optimizing packing/shipping processes. Committed to driving operational excellence and team performance.

Overview

16
16
years of professional experience

Work History

Assistant Site Leader/Production Manager

Pacific Headwear/Augusta Sportswear/Momentec
South Boston
08.2021 - 02.2025
  • Coordinated communication between departments to ensure timely project completion. We used InGemba Walks bi-weekly.
  • Implemented safety protocols to maintain a secure working environment. We used VelocityEHS software.
  • Reviewed job applications and conducted interviews for potential candidates. We used Paycom software.
  • Supported training initiatives for new team members on operational procedures.
  • Created SOPs and documented system, planning criteria and procedures.
  • Oversaw daily production operations for custom headwear manufacturing. We used Infor M3 (ERP), Jira, and Workorder to plan, track, and release work efficiently.
  • Scheduled maintenance activities as needed to ensure optimal performance of equipment.
  • Monitored inventory levels and assisted with stock replenishment (FIFO) processes. Performed cycle counts to verify outgoing orders.
  • Maintained accurate records of supplies received and distributed at the site.
  • Resolved customer complaints quickly and efficiently.
  • Resolved conflicts among personnel promptly and professionally.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Monitored employee attendance records and took disciplinary action when appropriate.
  • Coordinate employee appreciation events.

Production Manager

Pacific Headwear Inc
South Boston
03.2009 - 09.2019
  • Directed and coached Embroidery and Quality Assurance Teams to achieve 100% on-time delivery.
  • Communicated safety practices and company goals through regular team meetings.
  • Evaluated production schedules and labor needs to optimize workforce balance.
  • Analyzed departmental metrics to identify process improvements and motivate employee performance.
  • Managed daily employee training to ensure compliance with procedures and safety standards.

Education

GED -

Halifax County High School
South Boston, VA
01.2017

Skills

  • Active listening
  • Critical thinking
  • Monitoring and coordination
  • Judgment and decision-making
  • Time management
  • Instruction and active learning

Timeline

Assistant Site Leader/Production Manager

Pacific Headwear/Augusta Sportswear/Momentec
08.2021 - 02.2025

Production Manager

Pacific Headwear Inc
03.2009 - 09.2019

GED -

Halifax County High School
Faith H. Anderson