Falon Smith
Stuarts Draft
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Dental Receptionist
Willis Family Dental
05.2023 - Current
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
Housekeeper
Hershey Chocolate Of Virginia
11.2020 - 10.2022
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Education
High School Diploma -
Stuarts Draft High School
Stuarts Draft, VA05.2017
Skills
- Patient Flow Management
- Issue Resolution
- Insurance Billing
- Insurance Verification
Timeline
Dental Receptionist
Willis Family Dental
05.2023 - Current
Housekeeper
Hershey Chocolate Of Virginia
11.2020 - 10.2022
High School Diploma -
Stuarts Draft High School
Similar Profiles
Sarah E. WoodSarah E. Wood
Scheduling Coordinator at Willis Family DentalScheduling Coordinator at Willis Family Dental
Tina AdamsTina Adams
Registered Dental Hygienist at Willis Family DentalRegistered Dental Hygienist at Willis Family Dental
McKenzie FitzgeraldMcKenzie Fitzgerald
Regional Insurance Coordinator at Willis Family and AssociatesRegional Insurance Coordinator at Willis Family and Associates