Fannyé Hogan
Lynchburg
Summary
Experienced professional with 25+ years supporting diverse clients in healthcare, behavioral health, and rehabilitation. Skilled at remote case management, virtual client engagement, and resource coordination. Recognized for strong communication, problem-solving, and ability to deliver outcomes in independent and team-based remote settings.
Overview
35
35
years of professional experience
Work History
Family Support Specialist
Horizon Behavioral Health
Lynchburg, VA
04.2023 - 05.2025
- Conducted virtual and in-home support sessions with families navigating behavioral health systems.
- Provided coaching, resources, and remote check-ins to improve engagement.
- Coordinated with schools and community providers via digital platforms.
Patient Access Representative
Centra Health
Lynchburg, VA
05.2018 - 04.2023
- Supported ER patient registration and intake processes, ensuring compliance via remote systems.
- Verified insurance and financial information electronically.
- Delivered high patient satisfaction in a hybrid/remote capacity.
Applicant Services Program Specialist (Reservist)
Dept. of Homeland Security / FEMA
Nationwide
04.2017 - 01.2018
- Delivered disaster assistance to clients across the U.S. via remote casework.
- Supported survivors with federal Individual Assistance programs using online platforms.
Social Worker / Family Services Specialist II
Dept. of Social Services
Amherst County, VA
05.2007 - 09.2015
- Investigated abuse/neglect and exploitation cases involving adults, disabled individuals, and families.
- Conducted psychosocial assessments and developed intervention strategies.
- Collaborated with law enforcement, medical staff, and community resources to ensure client safety.
Rehabilitation Counselor
Independent Practice
VA & CA
01.1990 - 01.2007
- Provided vocational rehabilitation counseling and case management remotely.
- Designed return-to-work plans and supported clients through remote consultations.
Education
Graduate Coursework - Special Education
Lynchburg College
Lynchburg, VAB.A. - undefined
Spelman College
Atlanta, GASkills
- Remote Case Management & Client Advocacy
- Telehealth / Virtual Support Services
- Digital Documentation & EMR Systems
- Remote Team Collaboration (Zoom, Teams, Slack)
- Patient & Client Registration Systems
- Crisis Intervention & Support Planning
Affiliations
- National Association of Rehabilitation Professionals (NARPS)
- California Association of Rehabilitation Professionals (CARP)
- California Applicant’s Attorneys Association (CAAA)
Key Recognitions
Employee of the Year – Fremont Compensation Insurance, Listed in Who’s Who in America
Timeline
Family Support Specialist
Horizon Behavioral Health
04.2023 - 05.2025
Patient Access Representative
Centra Health
05.2018 - 04.2023
Applicant Services Program Specialist (Reservist)
Dept. of Homeland Security / FEMA
04.2017 - 01.2018
Social Worker / Family Services Specialist II
Dept. of Social Services
05.2007 - 09.2015
Rehabilitation Counselor
Independent Practice
01.1990 - 01.2007
B.A. - undefined
Spelman College
Graduate Coursework - Special Education
Lynchburg College