Farkhanda John
Woodbridge
Overview
2014
2014
years of professional experience
1
1
Certification
Work History
Driver
Uber
10.2013 - 2025
- Ensured timely and safe transportation for diverse clientele across urban environments.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Navigated efficiently using GPS technology to optimize route selection and reduce wait times.
- Provided exceptional customer service, addressing passenger inquiries and concerns with professionalism.
Merchandiser
Anderson Merchandisers
02.2011 - 03.2013
- Execution & Setup: Physically building, installing, and modifying displays based on planograms and schematics.
- Provided exceptional customer service to enhance shopping experience and drive sales.
- Assisted in maintaining visual merchandising standards to optimize product presentation and appeal.
- Collaborated with team members to achieve store goals and improve overall performance.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
- Trained new staff on store policies, customer engagement techniques, and operational procedures.
- Analyzed inventory levels and assisted in stock replenishment to minimize product shortages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Assistant Manager
RadioShack
Greenbelt, MD
2009 - 2010
- Led daily operations to enhance customer service and sales performance.
- Trained and mentored team members, fostering a collaborative work environment.
- Developed inventory management strategies to optimize stock levels and reduce waste.
- Implemented promotional campaigns, increasing foot traffic and product visibility.
Sales Associate
Target
Largo, Maryland
2005 - 2009
- Execution & Setup: Physically building, installing, and modifying displays based on planograms and schematics.
- Provided exceptional customer service to enhance shopping experience and drive sales.
- Assisted in maintaining visual merchandising standards to optimize product presentation and appeal.
- Collaborated with team members to achieve store goals and improve overall performance.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
- Trained new staff on store policies, customer engagement techniques, and operational procedures.
- Analyzed inventory levels and assisted in stock replenishment to minimize product shortages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Manager's Assistant
Mobile Gas Station
Fairfax, VA
2003 - 2005
- Coordinated daily operations to ensure efficient service delivery and customer satisfaction.
- Managed inventory levels, optimizing stock replenishment processes to reduce waste.
- Developed training materials and conducted onboarding for new staff members.
- Streamlined communication between management and team to enhance workflow efficiency.
Cashier
Seven Eleven
Greenbelt, MD
2002 - 2003
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Assisted in training new staff on operational procedures and customer engagement techniques.
Pizza Maker
Jerry Pizza
Greenbelt, MD
2001 - 2001
- Crafted artisanal pizzas using fresh ingredients and traditional techniques.
- Managed dough preparation, ensuring quality and consistency in every batch.
- Operated commercial kitchen equipment safely and efficiently.
- Collaborated with team members to streamline pizza assembly processes.
Kitchen Staff Member
McDonald's
Greenbelt, MD
2001 - 2001
- Prepared food items following safety and quality standards.
- Maintained cleanliness of kitchen and dining areas to ensure compliance with health regulations.
- Operated kitchen equipment efficiently to support daily operations.
- Assisted in training new staff on food preparation and service protocols.
Education
Associate of Science - Some College And Degree Not Completed
University of phoenix
Arlington, VASkills
- Delivery Driver Experience
- Office experience
- Tractor-Trailer
- Merchandising
- Cash handling
- Commercial Driving
- Microsoft Excel
- Typing
- Word processing
- Computer skills
- Microsoft Office
- Customer service
- Sales
- Load & Unload
- Leadership
- Organizational skills
- Microsoft Powerpoint
- Communication skills
Certification
- CDL, 2021-06-01, 2028-08-01
- Driver's License
Languages
English
Bilingual - Fluent
Personal Information
Driving License: Class A
Timeline
Driver
Uber
10.2013 - 2025
Merchandiser
Anderson Merchandisers
02.2011 - 03.2013
Assistant Manager
RadioShack
2009 - 2010
Sales Associate
Target
2005 - 2009
Manager's Assistant
Mobile Gas Station
2003 - 2005
Cashier
Seven Eleven
2002 - 2003
Pizza Maker
Jerry Pizza
2001 - 2001
Kitchen Staff Member
McDonald's
2001 - 2001
Associate of Science - Some College And Degree Not Completed
University of phoenix