Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Farkhanda John

Woodbridge

Overview

2014
2014
years of professional experience
1
1
Certification

Work History

Driver

Uber
10.2013 - 2025
  • Ensured timely and safe transportation for diverse clientele across urban environments.
  • Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
  • Navigated efficiently using GPS technology to optimize route selection and reduce wait times.
  • Provided exceptional customer service, addressing passenger inquiries and concerns with professionalism.

Merchandiser

Anderson Merchandisers
02.2011 - 03.2013
  • Execution & Setup: Physically building, installing, and modifying displays based on planograms and schematics.
  • Provided exceptional customer service to enhance shopping experience and drive sales.
  • Assisted in maintaining visual merchandising standards to optimize product presentation and appeal.
  • Collaborated with team members to achieve store goals and improve overall performance.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
  • Trained new staff on store policies, customer engagement techniques, and operational procedures.
  • Analyzed inventory levels and assisted in stock replenishment to minimize product shortages.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Resolved customer inquiries and concerns promptly, fostering positive relationships and loyalty.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Assistant Manager

RadioShack
Greenbelt, MD
2009 - 2010
  • Led daily operations to enhance customer service and sales performance.
  • Trained and mentored team members, fostering a collaborative work environment.
  • Developed inventory management strategies to optimize stock levels and reduce waste.
  • Implemented promotional campaigns, increasing foot traffic and product visibility.

Sales Associate

Target
Largo, Maryland
2005 - 2009
  • Execution & Setup: Physically building, installing, and modifying displays based on planograms and schematics.
  • Provided exceptional customer service to enhance shopping experience and drive sales.
  • Assisted in maintaining visual merchandising standards to optimize product presentation and appeal.
  • Collaborated with team members to achieve store goals and improve overall performance.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
  • Trained new staff on store policies, customer engagement techniques, and operational procedures.
  • Analyzed inventory levels and assisted in stock replenishment to minimize product shortages.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Resolved customer inquiries and concerns promptly, fostering positive relationships and loyalty.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Manager's Assistant

Mobile Gas Station
Fairfax, VA
2003 - 2005
  • Coordinated daily operations to ensure efficient service delivery and customer satisfaction.
  • Managed inventory levels, optimizing stock replenishment processes to reduce waste.
  • Developed training materials and conducted onboarding for new staff members.
  • Streamlined communication between management and team to enhance workflow efficiency.

Cashier

Seven Eleven
Greenbelt, MD
2002 - 2003
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
  • Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
  • Assisted in training new staff on operational procedures and customer engagement techniques.

Pizza Maker

Jerry Pizza
Greenbelt, MD
2001 - 2001
  • Crafted artisanal pizzas using fresh ingredients and traditional techniques.
  • Managed dough preparation, ensuring quality and consistency in every batch.
  • Operated commercial kitchen equipment safely and efficiently.
  • Collaborated with team members to streamline pizza assembly processes.

Kitchen Staff Member

McDonald's
Greenbelt, MD
2001 - 2001
  • Prepared food items following safety and quality standards.
  • Maintained cleanliness of kitchen and dining areas to ensure compliance with health regulations.
  • Operated kitchen equipment efficiently to support daily operations.
  • Assisted in training new staff on food preparation and service protocols.

Education

Associate of Science - Some College And Degree Not Completed

University of phoenix
Arlington, VA

Skills

  • Delivery Driver Experience
  • Office experience
  • Tractor-Trailer
  • Merchandising
  • Cash handling
  • Commercial Driving
  • Microsoft Excel
  • Typing
  • Word processing
  • Computer skills
  • Microsoft Office
  • Customer service
  • Sales
  • Load & Unload
  • Leadership
  • Organizational skills
  • Microsoft Powerpoint
  • Communication skills

Certification

  • CDL, 2021-06-01, 2028-08-01
  • Driver's License

Languages

English
Bilingual - Fluent

Personal Information

Driving License: Class A

Timeline

Driver

Uber
10.2013 - 2025

Merchandiser

Anderson Merchandisers
02.2011 - 03.2013

Assistant Manager

RadioShack
2009 - 2010

Sales Associate

Target
2005 - 2009

Manager's Assistant

Mobile Gas Station
2003 - 2005

Cashier

Seven Eleven
2002 - 2003

Pizza Maker

Jerry Pizza
2001 - 2001

Kitchen Staff Member

McDonald's
2001 - 2001

Associate of Science - Some College And Degree Not Completed

University of phoenix
Farkhanda John