Farzana Majeed
Arlington
Summary
Dedicated professional with strong customer service skills, proven adaptability, and effective communication. Committed to delivering exceptional experiences and fostering teamwork in fast-paced environments. Seeking job Currently Certified medical insurance billing and coding specialist with hands- on training through MedCert's. Skilled in applying CPT,APC,ICD-10-CM Codes and Health Insurance revenue Cycle Processing with strict adherence to HIPAA and HITECH compliance standards.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Forever21
Sales Floor Associates
Pentagon City , VA
10.2023 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Communication with staff and Customers
Cashier
Nordstrom
Pentagon City , VA
06.2022 - 08.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring product availability and organization on sales floor.
- Trained and mentored new cashiers on operational procedures and customer engagement techniques.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
TJX Companies
Pentagon City, VA
02.2018 - 05.2022
- Executed merchandising strategies to maximize product visibility and drive sales.
- Collaborated with team members to maintain organized inventory and ensure stock availability.
- Trained new associates on sales techniques and store policies for improved performance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Performed cash, card, and check transactions to complete customer purchases.
Teacher
Department Of Education
Balochistan Quetta
03.2010 - 10.2015
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Assessed student performance regularly to identify areas for improvement and adjust teaching methods.
- Collaborated with colleagues to enhance instructional strategies and share best practices.
- Utilized educational technology to facilitate interactive learning experiences for students.
- Organized extracurricular activities that promoted student engagement and community involvement.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Database Editor
The Asia Foundation
Balochistan Pakistan
01.1999 - 08.1999
- Edited and proofread content for clarity, coherence, and adherence to style guidelines.
- Collaborated with writers to enhance narratives and ensure alignment with organizational mission.
- Conducted research to verify facts and improve content accuracy across publications.
- Participated in team meetings to discuss editorial strategies and brainstorm new content ideas.
- Field Work
- Mother and child health related Trainings joined with administrative team
Education
Training Certificate - Medical Insurance Billing And Coding Specialist
MedCerts
United States12-2025
Master of Science - Biochemistry
University of Balochistan
Quetta , Pakistan10-2009
Bachelor of Science - Medical Science
University Of Balochistan
Quetta , Pakistan03-2004
Skills
- ICD-10-CM and E/M
- CPT and HCPCS
- APC
- Biller and Coder
- Flexible and adaptable
- Software Ms expertise
- Data entry
- Classroom management
- Lesson planning
- Customer service
- Work ethic and integrity
- Customer assistance
- Patience and empathy
- Payment processing
- Teamwork and collaboration
- Cash register operation
Certification
- CBCS - Certified Billing and Coding Specialist
- Medical terminology,physiology and pathology
Languages
English
Professional Working
Timeline
Forever21
Sales Floor Associates
10.2023 - 05.2025
Cashier
Nordstrom
06.2022 - 08.2022
Sales Associate
TJX Companies
02.2018 - 05.2022
Teacher
Department Of Education
03.2010 - 10.2015
Database Editor
The Asia Foundation
01.1999 - 08.1999
Training Certificate - Medical Insurance Billing And Coding Specialist
MedCerts
Master of Science - Biochemistry
University of Balochistan
Bachelor of Science - Medical Science
University Of Balochistan