Fatima Aguilar
Richmond
Summary
Motivated Server with a focus on exceptional customer service and guest satisfaction. Efficiently managed multiple tables and prioritized orders to enhance dining experiences. Committed to collaborating with team members to deliver outstanding service and create memorable moments for guests.
Overview
3
3
years of professional experience
Work History
Server
Texas De Brazil
Henrico, VA
05.2025 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Efficiently managed multiple tables, prioritizing orders to enhance dining experience.
- Collaborated with managers and carvers to communicate special requests and dietary restrictions.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
Chuck E Cheese
Richmond, VA
06.2023 - 04.2025
- Analyzed guest feedback to identify areas for improvement in service delivery and facility maintenance.
- Supervised daily operations to ensure exceptional guest experiences and adherence to safety protocols.
- Trained and mentored staff on birthday procedures and customer service best practices to ensure amazing birthdays.
.
Education
High School Diploma -
Glen Allen High School
Glen AllenAssociate of Science - Science
J Sargeant Reynolds Community College
Henrico, VA05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Customer service
- Order accuracy
- Guest engagement
- Hospitality service expertise
- Memory retention
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Texas De Brazil
05.2025 - Current
Manager
Chuck E Cheese
06.2023 - 04.2025
High School Diploma -
Glen Allen High School
Associate of Science - Science
J Sargeant Reynolds Community College