FATMATA K SESAY
Stafford
Summary
Public Health graduate with experience in healthcare operations (QDDP), staff training, compliance monitoring, and ID/DD support services. Experienced in employee onboarding, documentation review, scheduling coordination, Therap documentation, and supporting individuals receiving waiver services. Strong background in customer service, communication, and community support with a passion for healthcare, public service, and helping vulnerable populations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
QDDP / Program Manager
Kahak Health Care Services
Fairfax, VA
10.2025 - 11.2025
- Assisted with quarterly reviews, Part V Creation, T-Logs, and documentation review activities for individuals receiving ID/DD services.
- Supported scheduling coordination and staffing coverage for individuals receiving community-based services (staffs).
- Managed 15 caseloads (individuals)
- Reviewed Therap documentation and followed up with staffs regarding incomplete or incorrect notes.
- Communicated with families regarding staffing updates, scheduling changes, and individual support needs.
- Assisted with employee supervision and staff support during daily operations.
- Helped maintain compliance readiness by reviewing documentation and monitoring staff requirements.
- Participated in operational and administrative tasks related to healthcare and waiver services.
- Managed hiring, onboarding, and orientation processes for direct support professionals and healthcare staff.
- Conducted staff training on DSP responsibilities, documentation expectations, workplace policies, HIPAA compliance, CPR/First Aid, and TOVA-related procedures.
- Maintained employee files and monitored compliance requirements including CPR renewals, background checks, and required trainings.
- Assisted with payroll preparation and reviewed staff documentation for accuracy before submission.
- Communicated with employees regarding schedules, attendance, missing documentation, and training requirements.
- Assisted with staffing coordination and responded to scheduling issues and staff call-offs.
- Used Therap systems for documentation.
- Served as an internal resource for staff support, onboarding assistance, and compliance follow-up.
HR Director / Hiring & Training Manager
Kahak Health Care Services
Fairfax, VA
09.2024 - 09.2025
- Managed hiring, onboarding, and orientation processes for direct support professionals and administrative staff.
- Conducted staff training on DSP responsibilities, documentation expectations, workplace policies, HIPAA compliance, CPR/First Aid, and TOVA-related procedures.
- Maintained employee files and monitored compliance requirements including CPR renewals, background checks, and required trainings.
- Assisted with payroll preparation.
- Communicated with employees regarding schedules, attendance, missing document, and training requirements.
- Assisted with staffing coordination and responded to scheduling issues and staff call-offs.
- Used BambooHR, Outlook, Excel, and other systems for hiring, tracking, and communication management.
- Served as an internal resource for staff support, onboarding assistance, and compliance follow-up.
- Tracked and fixed 100 staffs files.
Mental Health Technician
A Mission For Michael
Vienna, VA
01.2024 - 02.2024
- Monitored clients within a residential mental health treatment setting to help maintain safety and daily structure.
- Assisted with daily living activities, promoting independence and dignity.
- Maintained accurate documentation of patient progress and interventions.
- Conducted Q15 safety checks and documented observations throughout shifts.
- Assisted with medication observation and supported clients during scheduled medication times under supervision.
- Supported clients with daily routines and maintained a calm and therapeutic environment.
- Followed safety procedures and facility guidelines while supporting individuals receiving mental health treatment.
Volunteer
American Red Cross
Fredericksburg, VA
06.2023 - Current
- Assisted with community support and disaster response activities.
- Helped individuals access resources and support services during emergency situations.
- Participated in volunteer activities focused on community care, preparedness, and humanitarian support.
Direct Support Professional
Kahak Health Care Service
Fairfax, VA
05.2021 - 02.2023
- Supported individuals with intellectual and developmental disabilities receiving services under ID/DD waiver programs.
- Assisted individuals with daily living activities including meal preparation, bathing, dressing, hygiene support, grocery shopping, and transportation.
- Helped individuals attend appointments, community outings, and daily activities while supporting independence and routine participation.
- Completed daily documentation and service notes using the Therap documentation system.
- Communicated with families, supervisors, and team members regarding client needs and daily updates.
- Followed individualized support plans and safety procedures while supporting individuals in home and community settings.
- Assisted with medication reminders and monitored individuals during daily activities to help maintain a safe environment.
- Worked with multiple individuals both male and female.
Education
Bachelor of Science - Public Health
American Public University System
Charles Town, WV05-2024
Bachelor of Science - General Education/ General Studies
Germanna Community College
Locust Dale, VA12-2021
Bachelor of Science - Advanced Studies Diploma
North Stafford High School
Stafford, VA06-2019
Skills
- Therap
- BambooHR
- Microsoft Outlook
- OneDrive
- Excel
- QuickBooks
- WAMS Familiarity
- Documentation Review
- Scheduling Systems
- Payroll Support Systems
- CPR & First Aid
- TOVA Instruction
- T-Logs
- Customer Service
- HIPAA Compliance
Certification
- TOVA Certified Instructor (Kahak Health Care Services)
- CPR / First Aid Certified
- Virginia Notary Public
- Medication Administration Training
Timeline
QDDP / Program Manager
Kahak Health Care Services
10.2025 - 11.2025
HR Director / Hiring & Training Manager
Kahak Health Care Services
09.2024 - 09.2025
Mental Health Technician
A Mission For Michael
01.2024 - 02.2024
Volunteer
American Red Cross
06.2023 - Current
Direct Support Professional
Kahak Health Care Service
05.2021 - 02.2023
Bachelor of Science - Public Health
American Public University System
Bachelor of Science - General Education/ General Studies
Germanna Community College
Bachelor of Science - Advanced Studies Diploma
North Stafford High School