Felicia Dyitt
Ashburn,VA
Summary
Certified Clinical Medical Assistant with a passion for delivering quality patient care and supporting medical staff. Eager to apply clinical and administrative skills in a collaborative team-based setting, dedicated to enhancing patient flow and experience while supporting the overall healthcare team in providing top-notch care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sortation Associate
AMAZON
10.2024 - 02.2025
- Picked, staged, and loaded products for shipping.
- Worked at a rapid pace environment to meet tight deadlines and produce productivity goals.
- Sorting customer orders by destination, managing the receiving of truck deliveries and packages.
- Sort packages into delivery routes.
- Building, wrapping, sorting, and transporting pallets and packages.
- Scan bar codes.
- While working under supervision to ensure accuracy or inventory.
- Lifted 50+ pounds using safety lifting belt.
Digital OGP Shopper
Wal-Mart
01.2024 - 06.2024
- Fulfilling customer orders, including shopping for items, preparing them for pick up, and dispensing orders to customers.
- Accurately picked and prepared grocery orders by selecting high quality items and ensuring orders accuracy based on customer requests.
- Delivered exceptional customer service by greeting customers, loading orders into vehicles, and resolving concerns quickly and professionally.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Retail Sales Associate
Burlington Coat Factory
01.2023 - 04.2023
- Operated cash registers overseeing customer transactions accurately, and processed returns and exchanges following store policies.
- Maintained organized and visually appealing sales floor displays by restocking merchandise, folding clothes, and following company procedures.
- Greeted customers and helped with product questions, selections, and purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Cashier
Kroger
03.2022 - 10.2022
- Excelled in a fast-paced work environment, efficient in demonstrating POS operations in providing excellent customer service.
- Handling Problem solving by communicating effectively with customers.
- Responsible for helping customers check out and locate items.
- Managing a cash register with various forms of payment with an elevated level of accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Sortation Associate
AMAZON
08.2020 - 02.2021
- Operated hand-held scanners and other warehouse technology to track inventory and workflow progress.
- Diligence and accuracy.
- Lifted to 50 lbs. regularly and adhered to safety guidelines.
- Ability to follow safety precautions, Expectational time management and ability to meet deadlines.
Cashier
KMART
08.2014 - 06.2015
- Completed sales and service transactions while providing excellent customer service, making customers satisfaction the priority.
- Managed cash register with various payment options.
- Assisted in front-end customer service.
- Greeted customers and provided outstanding customer service.
- Developed strong rapport with customers and created positive impression of business.
Housekeeper / Laundry Attendant
DAYS INN
08.2009 - 03.2011
- Duties include maintaining cleanliness and conducting thorough inspections of hotel guest rooms, as well as laundering and folding linens and stock towels.
- Disinfecting equipment and supply stock inventory.
- Providing excellent customer service experience for guest’s satisfaction.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
Education
Certification - Certified Clinical Medical Assistant
NOVA
Woodbridge, VA04-2025
Certification - Medical Administrative Assistant
Tidewater Community College
Virginia Beach, VA12-2023
Bachelor’s degree - Business Administration
Columbia Southern University
Orange Beach, AL05-2016
Associate’s degree - Criminal Justice
Columbia Southern University
Orange Beach, AL05-2013
Skills
- Electrocardiogram administration
- Documenting vital signs
- Specimen preparation
- Phlebotomy techniques
- Electronic medical record documentation
- Exam room setup
- Administer injections
- Urinalysis knowledge
- Effective communication
- HIPAA compliance expertise
- Certified in BLS
- Healthcare administrative support
- Patient-centered care
- Proficient in medical terminology
Certification
- Certified Clinical Medical Assistant , [National HealthCareer Association] - [April 2025]
- Basic Life Support, [American Heart Association] - [April 2025]
Timeline
Sortation Associate
AMAZON
10.2024 - 02.2025
Digital OGP Shopper
Wal-Mart
01.2024 - 06.2024
Retail Sales Associate
Burlington Coat Factory
01.2023 - 04.2023
Cashier
Kroger
03.2022 - 10.2022
Sortation Associate
AMAZON
08.2020 - 02.2021
Cashier
KMART
08.2014 - 06.2015
Housekeeper / Laundry Attendant
DAYS INN
08.2009 - 03.2011
Certification - Certified Clinical Medical Assistant
NOVA
Certification - Medical Administrative Assistant
Tidewater Community College
Bachelor’s degree - Business Administration
Columbia Southern University
Associate’s degree - Criminal Justice
Columbia Southern University
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