Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Felicia Dyitt

Ashburn,VA

Summary

Certified Clinical Medical Assistant with a passion for delivering quality patient care and supporting medical staff. Eager to apply clinical and administrative skills in a collaborative team-based setting, dedicated to enhancing patient flow and experience while supporting the overall healthcare team in providing top-notch care.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sortation Associate

AMAZON
10.2024 - 02.2025
  • Picked, staged, and loaded products for shipping.
  • Worked at a rapid pace environment to meet tight deadlines and produce productivity goals.
  • Sorting customer orders by destination, managing the receiving of truck deliveries and packages.
  • Sort packages into delivery routes.
  • Building, wrapping, sorting, and transporting pallets and packages.
  • Scan bar codes.
  • While working under supervision to ensure accuracy or inventory.
  • Lifted 50+ pounds using safety lifting belt.

Digital OGP Shopper

Wal-Mart
01.2024 - 06.2024
  • Fulfilling customer orders, including shopping for items, preparing them for pick up, and dispensing orders to customers.
  • Accurately picked and prepared grocery orders by selecting high quality items and ensuring orders accuracy based on customer requests.
  • Delivered exceptional customer service by greeting customers, loading orders into vehicles, and resolving concerns quickly and professionally.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Retail Sales Associate

Burlington Coat Factory
01.2023 - 04.2023
  • Operated cash registers overseeing customer transactions accurately, and processed returns and exchanges following store policies.
  • Maintained organized and visually appealing sales floor displays by restocking merchandise, folding clothes, and following company procedures.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Cashier

Kroger
03.2022 - 10.2022
  • Excelled in a fast-paced work environment, efficient in demonstrating POS operations in providing excellent customer service.
  • Handling Problem solving by communicating effectively with customers.
  • Responsible for helping customers check out and locate items.
  • Managing a cash register with various forms of payment with an elevated level of accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Sortation Associate

AMAZON
08.2020 - 02.2021
  • Operated hand-held scanners and other warehouse technology to track inventory and workflow progress.
  • Diligence and accuracy.
  • Lifted to 50 lbs. regularly and adhered to safety guidelines.
  • Ability to follow safety precautions, Expectational time management and ability to meet deadlines.

Cashier

KMART
08.2014 - 06.2015
  • Completed sales and service transactions while providing excellent customer service, making customers satisfaction the priority.
  • Managed cash register with various payment options.
  • Assisted in front-end customer service.
  • Greeted customers and provided outstanding customer service.
  • Developed strong rapport with customers and created positive impression of business.

Housekeeper / Laundry Attendant

DAYS INN
08.2009 - 03.2011
  • Duties include maintaining cleanliness and conducting thorough inspections of hotel guest rooms, as well as laundering and folding linens and stock towels.
  • Disinfecting equipment and supply stock inventory.
  • Providing excellent customer service experience for guest’s satisfaction.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.

Education

Certification - Certified Clinical Medical Assistant

NOVA
Woodbridge, VA
04-2025

Certification - Medical Administrative Assistant

Tidewater Community College
Virginia Beach, VA
12-2023

Bachelor’s degree - Business Administration

Columbia Southern University
Orange Beach, AL
05-2016

Associate’s degree - Criminal Justice

Columbia Southern University
Orange Beach, AL
05-2013

Skills

  • Electrocardiogram administration
  • Documenting vital signs
  • Specimen preparation
  • Phlebotomy techniques
  • Electronic medical record documentation
  • Exam room setup
  • Administer injections
  • Urinalysis knowledge
  • Effective communication
  • HIPAA compliance expertise
  • Certified in BLS
  • Healthcare administrative support
  • Patient-centered care
  • Proficient in medical terminology

Certification

  • Certified Clinical Medical Assistant , [National HealthCareer Association] - [April 2025]
  • Basic Life Support, [American Heart Association] - [April 2025]

Timeline

Sortation Associate

AMAZON
10.2024 - 02.2025

Digital OGP Shopper

Wal-Mart
01.2024 - 06.2024

Retail Sales Associate

Burlington Coat Factory
01.2023 - 04.2023

Cashier

Kroger
03.2022 - 10.2022

Sortation Associate

AMAZON
08.2020 - 02.2021

Cashier

KMART
08.2014 - 06.2015

Housekeeper / Laundry Attendant

DAYS INN
08.2009 - 03.2011

Certification - Certified Clinical Medical Assistant

NOVA

Certification - Medical Administrative Assistant

Tidewater Community College

Bachelor’s degree - Business Administration

Columbia Southern University

Associate’s degree - Criminal Justice

Columbia Southern University
Felicia Dyitt