Feven Fentie
Alexandria
Summary
Dynamic and dedicated professional with a strong work ethic and proven multitasking abilities, honed at Sharaton Hotel. Recognized for enhancing customer satisfaction through attentive service and teamwork, while maintaining high standards of cleanliness and efficiency in fast-paced environments. Committed to fostering a respectful and enjoyable atmosphere for all.
Overview
17
17
years of professional experience
Work History
Class Monitor
Parklawn Elementary School
08.2022 - Current
- Promoted a respectful and inclusive atmosphere in the classroom by encouraging open communication among students.
- Monitored lunchtime activities, ensuring safety procedures were followed while also promoting socialization among students during meal times.
- Organized educational materials, managing inventory, and distributing necessary supplies for optimal classroom efficiency.
- Assisted in organizing school events such as fundraisers, open houses, and parent-teacher conferences to foster a sense of community involvement and support for the educational program.
- Facilitated small group sessions to reinforce understanding of course materials and promote collaborative learning among students.
- Managed school-wide recycling projects, promoting awareness about environmental responsibility and reducing waste production.
- Aided teachers with grading assignments, allowing them more time to develop engaging lesson plans tailored to individual student needs.
- Increased awareness about bullying prevention by organizing workshops for both students and faculty members on the topic of healthy relationships within the school community.
- Improved overall class cohesion through team-building activities and group projects that encouraged collaboration among classmates.
- Enhanced classroom discipline by implementing effective monitoring strategies and maintaining a positive learning environment.
- Supervised study halls, providing guidance when needed while maintaining an orderly environment conducive to academic focus.
- Assisted teachers with classroom management tasks to ensure smooth class operations and student engagement.
- Created a safe space for peer mediation sessions which led to fewer conflicts amongst classmates.
- Collaborated with teachers in developing and implementing innovative teaching techniques that improved student comprehension.
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Took part in professional development workshops to boost skills.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Monitored students in computer lab to enforce proper use of resources.
Dining Room Assistant
Mt Vernon Elementary School
01.2022 - 06.2022
- Increased overall efficiency of the dining room by closely monitoring table turnover rates and adjusting tasks accordingly.
- Supported an enjoyable atmosphere for diners by maintaining a professional demeanor while efficiently attending to their needs.
- Participated in regular team meetings discussing ways to improve dining room efficiency, resulting in increased productivity and quality service.
- Enhanced customer satisfaction by providing attentive service and promptly addressing diner needs.
- Upheld high standards of cleanliness by consistently keeping dining areas free from debris or spills throughout shifts.
Banquet Server
Sharaton Hotel
03.2008 - 12.2021
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Answered guest questions about event plans and food service choices.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
Education
Minilik Secondary School
Addis Abeba Ethiopia 08.2003
Skills
- Responsibility
- Respectfulness
- Tactfulness
- Assertiveness
- Teamwork
- Strong work ethic and dependable
- Multitasking Abilities
Timeline
Class Monitor
Parklawn Elementary School
08.2022 - Current
Dining Room Assistant
Mt Vernon Elementary School
01.2022 - 06.2022
Banquet Server
Sharaton Hotel
03.2008 - 12.2021
Minilik Secondary School
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