Overview
Work History
Education
Personalcompetencies
Sex
Personal Information
Volunteer Experience
Free Time
Languages
Timeline
Generic

FRANCESCA RIGANTI

Solbiate Arno

Overview

19
19
years of professional experience

Work History

Crew Training Instructor

Easyjet Airline Ltd Company
08.2021 - Current
  • Collaborated with fellow instructors to create cohesive lesson plans, ensuring consistency in training quality.
  • Promoted an inclusive learning environment by accommodating diverse backgrounds and learning preferences, leading to increased overall satisfaction among trainees.
  • Maintained compliance with company standards, regulatory requirements, and quality goals.

Flight Attendant

EasyJet Airlines Ltd Company
04.2014 - Current
  • Flight Attendant at Milan Malpensa International Airport
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.

Secretary, Back Office, Training Course Handler

Cesvip Lombardia
07.2013 - 10.2013
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily report documents, memos and invoices.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.

PRM/UM Specialist

Lepanto Consorzio Nazionale
01.2006 - 04.2013

Education

Degree in Foreign Language and Literature - English Contemporary Literature

Milan State University
01.2013

Scientific Diploma -

Liceo Scientifico "L. Da Vinci"
01.2005

Personalcompetencies

I am an energetic person with a positive outlook on life. I grew up in a very big and very close family therefore I have good moral values of respect and care for other people. In my jobs as PRM Specialist as Flight Attendant and as Crew Training Instructor I met and interacted with people from all over the world that had different nationalities, ideas and beliefs; those experiences shaped me into becoming a very flexible and open minded person; allowing me, at the same time, to develop a particular sensitivity towards all people, especially those who have different needs. Having always worked on shifts taught me to be very punctual and precise in my work. I like to plan in advance and organise duties in order to be able to use time wisely and efficiently. In my volunteer work I was trusted with the responsibility of a whole class of children and that shows that I am a trustworthy and responsible person. Excellent organisation, communication and teamwork skills developed through all of my working experiences; always maintain a positive attitude and encourage open and honest interaction with my colleagues. I am resilient, don't give up and always give one hundred percent in my job; I am inclined to assume a leadership attitude, especially when it comes to difficult situations and always motivated to solve problems and overcome every obstacle that comes my way. 

Sex

F

Personal Information

  • Date of Birth: 10/26/1986
  • Nationality: Italian

Volunteer Experience

Puricelli e Combi, Castronno, Volunteer, Helping two teachers taking care of a class of 29 children

Free Time

I enjoy spending my free time playing with my son and experiencing the world with him. I also love walking early in the morning, swimming and reading. Travelling and visiting art cities is my passion. 

Languages

English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)

Timeline

Crew Training Instructor

Easyjet Airline Ltd Company
08.2021 - Current

Flight Attendant

EasyJet Airlines Ltd Company
04.2014 - Current

Secretary, Back Office, Training Course Handler

Cesvip Lombardia
07.2013 - 10.2013

PRM/UM Specialist

Lepanto Consorzio Nazionale
01.2006 - 04.2013

Degree in Foreign Language and Literature - English Contemporary Literature

Milan State University

Scientific Diploma -

Liceo Scientifico "L. Da Vinci"
FRANCESCA RIGANTI