Frank Rappold

• Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
• Operated steam cleaners to vacuum rugs and remove loosened dirt.
• Built strong relationships with clients by providing outstanding customer service and follow-up support.
• Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
• Identified appropriate spotting agents to use on persistent stains.
• Conducted pre-assessments of carpet conditions to determine appropriate cleaning methods and set realistic expectations for clients.
• Applied rub chemical solutions with hand brushes to carpets and upholstery.
• Improved customer satisfaction by providing thorough and efficient carpet cleaning services.

Responded promptly to emergencies and ensured safety protocols were followed.

Maintained secure environment by identifying and addressing potential risks.