Summary
Overview
Work History
Education
Skills
Timeline
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Frank Vennero

Lynchburg

Summary

Dynamic business owner with a proven track record at Blackbox Pizza, excelling in strategic decision-making and customer engagement. Expert in mechanical troubleshooting and inventory management, I foster team collaboration and enhance customer relations, driving operational efficiency and satisfaction. Committed to maintaining high safety standards while delivering exceptional service.

Overview

15
15
years of professional experience

Work History

Business owner

Blackbox Pizza
Lynchburg
08.2022 - Current
  • Developed business strategies to optimize customer engagement and retention.
  • Managed daily operations, ensuring efficient staff scheduling and resource allocation.
  • Oversaw inventory management and procurement processes to maintain supply levels.
  • Implemented marketing campaigns that increased service visibility and attracted clients.
  • Trained new employees on company policies and operational procedures.
  • Maintained accurate financial records and tracked expenses for reporting purposes.
  • Cultivated vendor relationships to guarantee quality service delivery.
  • Resolved customer inquiries and complaints, fostering satisfaction and loyalty.

Maintenance Technician

FMV Handyman
Lynchburg
03.2022 - Current
  • Executed routine maintenance checks on residential systems and appliances.
  • Repaired plumbing fixtures, ensuring proper water flow in homes.
  • Installed and replaced electrical components to maintain safety compliance.
  • Assisted customers with home repairs, delivering timely solutions.
  • Maintained tools and equipment, ensuring readiness for service calls.
  • Collaborated with team members to efficiently complete larger repair projects.
  • Diagnosed mechanical problems in appliances and recommended effective solutions.
  • Managed inventory of maintenance supplies, guaranteeing availability for tasks.

Facilities Management/General Maintenance Technician

Big Y Supermarket
Springfield
12.2010 - 03.2022
  • Performed routine maintenance on refrigeration and HVAC systems to ensure optimal performance.
  • Conducted preventive maintenance on store equipment and fixtures to enhance reliability.
  • Collaborated with team to maintain a safe working environment across all areas.
  • Resolved plumbing issues in restrooms and break areas to minimize disruptions.
  • Inspected facilities for hazards and ensured compliance with safety standards.
  • Maintained inventory of repair supplies and tools for efficient operations.
  • Responded promptly to maintenance requests from staff members, improving responsiveness.
  • Diagnosed problems with mechanical and electrical systems using advanced troubleshooting techniques.

Education

Some College (No Degree) - Criminal Justice

Quinebaug Valley Community College
Willimantic, CT

Skills

  • Business strategy and customer engagement
  • Inventory and vendor management
  • Problem diagnosis and resolution
  • Team collaboration and leadership
  • Effective communication skills
  • Time management and multitasking
  • Attention to detail and safety protocols
  • Customer service enhancement and relations
  • Strategic decision-making and goal setting
  • Mechanical troubleshooting and maintenance
  • HVAC and refrigeration systems experience
  • Equipment installation and operation
  • Carpentry and structural repairs

Timeline

Business owner

Blackbox Pizza
08.2022 - Current

Maintenance Technician

FMV Handyman
03.2022 - Current

Facilities Management/General Maintenance Technician

Big Y Supermarket
12.2010 - 03.2022

Some College (No Degree) - Criminal Justice

Quinebaug Valley Community College

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Frank Vennero